RE: Order Entry

Which pricing structure (advanced or standard) are you using? (Check in 1/OEU - 
2nd screen, F14)

If standard pricing, should have a 'FOC' price list for the 
item/customer/currency/date in the invoice line with a zero price. Then print 
the invoice, this will try to reprice the invoice and find the FOC list.

If advanced pricing, should have a 'ZZZ' price list with the same kind of 
combination (item/customer/currency/date) for the invoice line with a zero 
price. Print the invoice.

Usually it works for me (but without EDI)...
Hope it helps

Francisco Amorim
Consiste, Lda
Telefone:     +351 219100200
Fax:           +351 219100299
Directo:      +351 219100310
Telemóvel:   +351 912214890
Email:         famorim@xxxxxxxxxxx

-----Original Message-----
From: system21-bounces@xxxxxxxxxxxx [mailto:system21-bounces@xxxxxxxxxxxx] On 
Behalf Of Simon
Sent: quinta-feira, 29 de Janeiro de 2004 19:01
To: System 21 Users
Subject: [SYSTEM21] Order Entry

Dear All

I am having a problem when sales orders are entered, picked and despatched 
without a price existing for the item. When the invoice is raised (normally 
through EDI) it fails because there is no price. As the order has been 
despatched, I cannot amend it to introduce a price, so how do I correct the 
file? As the orders are processed by a telesales operation, they do not always 
know if there is no price.

Any suggestions.

Simon


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