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  3. October 2014

RE: Is Fix Central taking an extraordinarily long time to respond to PTF orders?

Jim,

Just for a test, try the SNDPTFORD with delivery format *SAVF, see if it make a difference.

Paul

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jim Oberholtzer
Sent: Monday, October 06, 2014 1:34 PM
To: 'Midrange Systems Technical Discussion'
Subject: RE: Is Fix Central taking an extraordinarily long time to respond to PTF orders?

That is what I tried, although keep in mind SNDPTFORD is just a command line interface to the same systems as Fix Central. Download to an image on the
IFS. It almost seems if there is any prep that has to be done to get the
PTF order it takes forever.

Same thing with ordering it on line.

Doesn't make sense.

--
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Steinmetz, Paul
Sent: Monday, October 06, 2014 12:29 PM
To: 'Midrange L'
Subject: RE: Is Fix Central taking an extraordinarily long time to respond to PTF orders?

Jim,

Try SNDPTFORD.

Paul

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jim Oberholtzer
Sent: Monday, October 06, 2014 12:28 PM
To: 'Midrange L'
Subject: Is Fix Central taking an extraordinarily long time to respond to PTF orders?

It seems like it's taking almost 8 hours for Fix Central to respond with an order number and status for a PTF order. Is anyone else experiencing this?

It gets really frustrating when you're trying to fix a problem that only requires a PTF and you can't get it in a reasonable time.

--

Jim Oberholtzer

Chief Technical Architect

Agile Technology Architects



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