" lately I dread placing calls to Big Blue."

Call between 10 and 2 Central time. Your odds of getting somebody in Boulder
are much higher.

Paul Nelson
Cell 708-670-6978
Office 409-267-4027

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Rick
Sent: Thursday, September 04, 2014 9:25 AM
To: Midrange Systems Technical Discussion
Subject: Client Access V6R1 on Windows 7 64 bit Laptops.

Just found an issue that I have not encountered in the past. I installed
Client Access V6R1 on two 64 bit Window laptops. The install works
perfect....no issues. The problem comes into play when I attempt to update
the service level from SI29 to SI42423_64. It gets to a certain point and
tells me the install cannot continue because the software needs to be
I don't have this issue with Client access on the 64bit desktops. I have
not tried CA V7R1 only because I not ready to change the PC image we use.
Has anyone experienced this issue and if so....do you know if a solution?
I have not reached out to IBM yet.............lately I dread placing calls
to Big Blue.

This thread ...


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