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Pat Barber wrote:
The examples you point out are exactly what I'm talking about.

In order to make the sale on the hardware, you then have to
sell the "service" provider of the software.

Another option is to sell your company as the service provider. Then you choose service providers whom you trust to give you the ability to provide sufficient support levels.


I didn't mean to imply that open source wasn't just as good,
just that it would be a much different way of selling the solution.

I'm sorry I misinterpreted you. FWIW, I think that this move toward selling support/services rather than selling software is a trend that will only continue to increase. If IBM i doesn't play well in this area, it can only be harmful to the i community.

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