In addition to the other's tips, I'll just say that we had better luck using 
the *IBMSNMPDRV driver instead of the *HPPJLDRV driver.  SNMP seems to be a bit 
more stable than PJL....  Note: we had to go back to PJL drivers due to SOX 
restrictions on SNMP.

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx]On Behalf Of Smith, Mike
Sent: Wednesday, November 08, 2006 1:37 PM
To: midrange-l@xxxxxxxxxxxx
Subject: Printer problems

I was wondering if anyone else has experienced this problem.  

We have a couple of printers (savin copier/printers) that previously
were set up as Remote Outqs.   These have been converted to *lan
printers.  Now that they are *lan printers we are experiencing a fairly
high rate of ended printers.  This seems to coincide with receiving
'Paper Tray needs attention' message.  However I have tested every
scenario I can think of related to how/when the messages are answered
and I cannot reproduce the problem.   This happens once or twice a day
usually.  I'm finding it difficult to track because I don't know about
the problem until its already occurred.  

Michael Smith

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