On the printer itself, there may be a timeout value that is too small.
IBM Knowledge Base has a doc with recommendations. It's been
a couple years since i looked at it, but it should be there.
Search in the printers category for "timeout".
jim franz

----- Original Message ----- From: "Smith, Mike" <Mike_Smith@xxxxxxxxxxxxxxxx>
To: <midrange-l@xxxxxxxxxxxx>
Sent: Wednesday, November 08, 2006 2:37 PM
Subject: Printer problems

I was wondering if anyone else has experienced this problem.

We have a couple of printers (savin copier/printers) that previously
were set up as Remote Outqs.   These have been converted to *lan
printers.  Now that they are *lan printers we are experiencing a fairly
high rate of ended printers.  This seems to coincide with receiving
'Paper Tray needs attention' message.  However I have tested every
scenario I can think of related to how/when the messages are answered
and I cannot reproduce the problem.   This happens once or twice a day
usually.  I'm finding it difficult to track because I don't know about
the problem until its already occurred.

Michael Smith

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