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At 2:00 PM -0400 4/28/06, Wilt, Charles wrote:
But I'd be willing to bet that in most cases, you could find some
improvements in changing from green screen to GUI.

The ROI might take a while, but eventually it would pay off.

For my part, I refuse to concede that point unless I see some serious studies that prove it. Any papers I've read show the GUI having a small gain in the initial learning curve, followed by a measurably lower productivity cap for experienced users. Surveys that show "users like it better" don't count. Neither do surveys that say "users say they work faster". They may generate a lot more activity to end up doing the same amount of work.

   Regards,

   - Lou Forlini
     Software Engineer
     System Support Products, Inc.

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