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midrange-l-request@xxxxxxxxxxxx wrote: > 8. RE: IBM "Registered" SoftwareKnowledgeBase (Urbanek, Marty) > >I started here: >http://www-1.ibm.com/servers/eserver/support/iseries/index.html > >Then clicked "Technical databases" under "Popular links". > >Then "Registered Software Knowledge Base" below the second blue line. > >Then entered my old, easy, IBM ID and password. Marty: So far, you are saying exactly what I was doing. Since my latest usrid is not an e-mail address -- regardless of how recent it is -- we should get similar results. >Then I went right in to either incident summaries or restricted documents. It >still exists. What I currently get is a catch-all kind of screen at the IBM site that has the heading "Our apologies... Your request cannot be displayed". Because it works for you, it's now narrowed down probably to loss of entitlements. That's not surpring given that it's happened perhaps once every 18 months on average. But at least I know it's not because R-SKB is gone. I just wish it would have _TOLD_ me that. Now if only the link that should get me to the PartnerWorld for Developers entitlements page wasn't broken...! >Incidentally, the other day I was trying to get into something and it came up >with all that business about the "new & improved" IBM ID in email address >format. I read the FAQs and immediately gave up and closed the browser. Didn't >have time for the headache right then. What a confusing mess. I do not look >forward to going through this transition. Yeah, the FAQ(s?) make almost as much sense as the sites themselves. I would have laughed at parts if I hadn't been so frustrated. Thanks for the info. Tom Liotta -- Tom Liotta The PowerTech Group, Inc. 19426 68th Avenue South Kent, WA 98032 Phone 253-872-7788 x313 Fax 253-872-7904 http://www.powertech.com __________________________________________________________________ Switch to Netscape Internet Service. As low as $9.95 a month -- Sign up today at http://isp.netscape.com/register Netscape. Just the Net You Need. New! Netscape Toolbar for Internet Explorer Search from anywhere on the Web and block those annoying pop-ups. Download now at http://channels.netscape.com/ns/search/install.jsp
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