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Tom, I started here: http://www-1.ibm.com/servers/eserver/support/iseries/index.html Then clicked "Technical databases" under "Popular links". Then "Registered Software Knowledge Base" below the second blue line. Then entered my old, easy, IBM ID and password. Then I went right in to either incident summaries or restricted documents. It still exists. Incidentally, the other day I was trying to get into something and it came up with all that business about the "new & improved" IBM ID in email address format. I read the FAQs and immediately gave up and closed the browser. Didn't have time for the headache right then. What a confusing mess. I do not look forward to going through this transition. -Marty ------------------------------ date: Thu, 21 Apr 2005 20:43:48 -0400 from: qsrvbas@xxxxxxxxxxxx (Tom Liotta) subject: RE: IBM "Registered" SoftwareKnowledgeBase ... No matter how I approach it, I cannot tell if the R-SKB actually exists anymore nor what's needed to access it. Sigh. Tom Liotta
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