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I have three clients running HTE, and they are generally happy with the software and the company. You need to use the software the way HTE envisions it, the users need to attend the regional and national user groups. I used the software for two months, and was generally unhappy with it (although I was thrilled by the support), and then attended (with a client) a regional user group, and was blown away by the diversity of function available. >From a technical perspective, the quality of the various modules varies. For example there are modules that have (what it effectively) self managing journals written BEFORE IBM provided that support. Very impressive. On the other hand, there are modules that look like poorly ported S/36 code. Everything I have seen runs natively. There is a browser based interface called Navaline that is extremely impressive. Al Al Barsa, Jr. Barsa Consulting Group, LLC 400>390 914-251-1234 914-251-9406 fax http://www.barsaconsulting.com http://www.taatool.com http://www.as400connection.com "Steve Landess" <sjl_123@hotmail. com> To Sent by: "Midrange Systems Technical midrange-l-bounce Discussion" s@xxxxxxxxxxxx <midrange-l@xxxxxxxxxxxx> cc richard@xxxxxxxxxxx 06/13/2004 12:37 Subject AM Re: ** Anybody out there using HTE software ? ** Please respond to Midrange Systems Technical Discussion <midrange-l@midra nge.com> > Richard wrote: > I am wondering if any of you out there are using HTE software and find > these people (as a vendor) very difficult to work with ? > > We have tried to work with them to interface our products with their > product, but they basically have no interest in talking to anyone who's > not an HTE vendor or who isn't willing to first give up their firstborn > child. > > Are we alone in this type of treatment from HTE or is this the norm for > them as a vendor ? > > Any comments appreciated. Richard, If you mean SunGard HTE, I would say it has to do with their business strategy. Below is a quote from their company info page... Steve Landess Austin, Texas (512) 423-0935 http://www.sungard.com/company_info/default.htm <Excerpt > Our Strategy We focus on economies of scale to reduce costs; on integration to build value and deep, long-term customer relationships; and on acquisitions to expand efficiently: We deliver information availability solutions for our Availability Services customers through a combination of strategic consulting, technical expertise and world-class infrastructure; and we operate resilient data centers as processors for our Investment Support Systems customers. Our focus is on economies of scale and deep functionality. We create competitive advantage for our customers as we integrate our complementary solutions into highly tailored service offerings that address individual customer requirements. Our focus is on building deep, long-term customer relationships through cost-efficient integration. We operate a global financial transaction network (SunGard Transaction Network) that links our installed solutions across the financial services industry with third party solutions and utilities. Our focus is on cost efficient straight-through processing (STP). We acquire companies with proven management talent that have built solutions and service industry segments that are complementary to ours. Our focus is on efficiently expanding </Excerpt > -- This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/midrange-l or email: MIDRANGE-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/midrange-l.
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