Re: PartnerWorld problems?

[michaelr_41@xxxxxxxxxxxxxx]

I don't have a lot of interaction with PWD anymore. I don't think IBM
treats their developers all that well. It's like pulling teeth to get
things done. My opinion only, which is based on my perceived reality.

On Wed, 17 Dec 2003 09:23:29 -0500, "Urbanek, Marty"
<Marty_Urbanek@xxxxxxxxxxxx> said:
> Anyone else having problems with IBM PartnerWorld recently, specifically
> PartnerWorld for Developers? I'm talking about IDs that have been used
> for
> years and were migrated to IBM IDs at least a year ago suddenly losing
> entitlements or ceasing to be recognized entirely. Our primary contact
> believes all our entitlements are up-to-date. Then when I call the PWD
> support line, they act as if I do not know how to use the system (like I
> haven't been doing this for years), won't listen to anything I tell them,
> attempt to talk me through more screens that won't work, and ultimately
> tell
> me to try again later. Just wondering if I'm the only one in the world
> having these problems because PWD support acts as if I am.
> 
> Thanks,
> -Marty
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  michaelr_41@xxxxxxxxxxxxxx

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