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I couldn't disagree more, my experience at the gaylord was great. The service was good, and the front desk was very helpful in every way. If you had a problem and were friendly about it, they went out of thier way to make it right for you. First of all, I never, ever dial long distance from any hotel room. it's an invitation for larceny. the gaylord is no different than most other resort hotels. I too had problems with the internet connection - I was told they had people working on it all week, and they were also trying to get the in-room PCs working as well - most of the time, I had internet access, but occasionally it would drop. most of the time, i disconnected and reconnected and it would come back. sometimes, a reboot did the trick. a hassle, but what do you have to do. as far as the resort fee is concerned, both the common website and the hotel's website informed you up front that it would be charged, and the sleeve that your door key came in layed out exactly what the charge included. it also let you know that you could tell the front desk not to bring a newspaper, and you would be credited for .50 a day. hell, just the water and juice in your fridge every day was almost worth 10 bucks by itself, since they charged 2 bucks a piece for them at the gift shops. really, my only complaint was the lack of economical restaurants, and the intermittant internet connection. otherwise, it was a very pleasant stay at a very impressive and beautiful hotel complex. and the session ending event at universal studios was a hoot! It doesn't get any better for a roller coaster freak like myself than 0 minutes waiting time for a ride! rick -----------Leo said---------------------- For those of you collecting horror stories about the Gaylord Palms, here is one of mine: As those of you who were staying at the Gaylord Palms (for the COMMON Conference) know, the in-room (high speed?) internet WAS NOT working. One day I had to check my e-mail messages, so I used the telephone line in the room. I just checked my hotel bill and my two long distance calls (one to get the messages(1), and , the other one to send back one quick reply (2)) cost me over $110.00 US in long distance. (1) $79.67 US -- about 15 minutes (2) $30.68 US -- about 3 minutes Totall: $111.35 US Outch! Leo Lefebvre
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