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Vern, IBM published their announcements on Friday, so there are some details and pricing available which weren't out there after the conference call. I've pasted below a snippet from announcement 203-005, relating to the Software Maintenance options. It's a partial bullet list of their Remote Support offering. It seems to indicate that they don't proofread very well and will be providing full internet PTF support through their required maintenance offering. Regards, Andy Nolen-Parkhouse <quote> - Problem Reporting - Report problems and ask technical questions about OS/400 software - Registered Software Knowledge Base - Hints, tips, frequently asked questions, and resolution to problems known as Problem Management Reports (PMR) Summaries - Internet PTF Downloads (iPTF) - Select, order, and download fixes - Fix Maintenance Advisor - Advice on a preventive maintenance strategy based on your iSeries environment and applications - Fine Transfer Program (FTP) - Support for PTF orders </quote>
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