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Booth, In a message dated 12/7/99 9:03:09 PM Eastern Standard Time, boothm@earth.goddard.edu writes: > There is nothing wrong with being held accountable for our work, so long > as it is done honestly and the measures are appropriate to the goals. I would _LOVE_ to know how you would make this assessment based on available information from an AS/400. Time logged on? They could log on and do nothing all day. CPU utilization? A savvy developer could run a string of SQL statements all day and still do nothing. Lines of code changed? Multiple "do nothing" alternatives there. Programs compiled? Same. The only way to accurately measure productivity is to have a few things: 1. A manager who can't be snowed, knows a little bit about what various tasks require, and sets the schedule accordingly. 2. A time reporting system that is complete, accurate, and can accurately accommodate unscheduled tasks. 3. Honest employees and consultants. 4. A _REASONABLE_ schedule. 5. An _ACHIEVABLE_ goal. 6. Accountability of the developers. 7. Accountability of the users. 8. Accountability of management. 9. Financial resources exclusively allocated to the project. 10. Stable and competent upper management. 11. Clearly defined project goals that match clearly defined corporate goals. 12. A measure of trust. If you've got someone that's causing a problem, then you need to measure them by whatever is causing the perceived problem -- not some arbitrary machine measurement that can later be defeated in court. "Problem" employees need to be communicated with frequently and in depth, not just "gotten rid of" at the first opportunity. Personal problems or a perceived "disconnect" with management can cause an otherwise good person to fail in their performance of duty -- these can also cause a _GOOD_ employee to leave before you are aware of a problem. Everyone should be held accountable, but _FAR_ too many people leave (either voluntarily or not) because management didn't care until the bottom line was impacted by the situation. More often than not, an employee's failure started with a failure in management... JMHO, Dean Asmussen Enterprise Systems Consulting, Inc. Fuquay-Varina, NC USA E-mail: DAsmussen@aol.com "The greatest joy in life is doing what others say you cannot do." -- Walter Bagehot +--- | This is the Midrange System Mailing List! | To submit a new message, send your mail to MIDRANGE-L@midrange.com. | To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com. | To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com. | Questions should be directed to the list owner/operator: david@midrange.com +---
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