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  • Subject: Re: CL enhancements
  • From: qappdsn@xxxxxxx
  • Date: Wed, 04 Mar 1998 03:12:05 -0800



Mark Lazarus wrote:

> Chris,
>
> At 05:51 PM 3/2/98 PDT, you wrote:
> >** Reply to note from Mark Lazarus <mlazarus@ttec.com> Sun, 01 Mar 1998
> 20:24:07
>
> >> Of course that's not what we're requesting.  We want enhancements to the
> >> product we paid for, not the version we have to pay for again.
>
> >And I am trying to ask you what incentive IBM has to do that.
>
>  Take a look at the Microsoft marketing machine and you'll have your
> answer:  Better customer stisfaction, more sales!
>

Customer satisfaction!? ROFL!

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