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  1.  Home
  2. WEB400
  3. January 2022

Re: Reg: Unable to deploy new service in IWS

Hi Nadir,

Happy New Year!!!

We applied all the PTFs mentioned in the link (
https://www.ibm.com/support/pages/node/1138612)

After applying the PTFs, when we create a new Web Service Server by default
it is using Java 7. After creating the Web Service Server we modified the
JRE properties (Java Home) to use Java 8 64bit.

But after changing these properties when I restarted the Web Service
Server, the Application Server is not coming up. I am getting the following
error in the error log

JVM Exceptions have occurred
Detail Error "An agent service JVM has encountered an exception that has
ended processing. The exception was: JAVA VERSION NOT INSTALLED OR
UNSUPPORTED"

Any help will be very much appreciated.

Regards,
Suren

On Fri, Dec 24, 2021 at 1:14 AM Suren K <suren7437@xxxxxxxxx> wrote:

Thanks for the reply Nadir. I think the PTF you mentioned is not applied
yet.

Let me apply this and let you know the status.

Thanks & Regards,
Suren



On Thu, Dec 23, 2021, 2:33 PM Nadir Amra <amra@xxxxxxxxxx> wrote:

Ensure you have latest PTF in first row of table on the following page:

https://www.ibm.com/support/pages/node/1138612



"WEB400" <web400-bounces@xxxxxxxxxxxxxxxxxx> wrote on 12/22/2021
10:01:31
PM:

From: "Suren K" <suren7437@xxxxxxxxx>
To: "Web Enabling the IBM i (AS/400 and iSeries)"
<web400@xxxxxxxxxxxxxxxxxx>
Date: 12/22/2021 10:02 PM
Subject: [EXTERNAL] Re: [WEB400] Reg: Unable to deploy new service in
IWS
Sent by: "WEB400" <web400-bounces@xxxxxxxxxxxxxxxxxx>

Hi Nadir,

Yes we verified it. We are using the Java 8 64 bit only.

Regards,
Suren

On Tue, Dec 21, 2021 at 2:11 PM Nadir Amra <amra@xxxxxxxxxx> wrote:

Ensure you have Java 8 64 bit installed on your system and the server
is
using the Jave 8 runtime.

More info on the web site[1].

[1] https://www.ibm.com/support/pages/node/633935



"WEB400" <web400-bounces@xxxxxxxxxxxxxxxxxx> wrote on 12/21/2021
11:26:42
AM:

From: "Suren K" <suren7437@xxxxxxxxx>
To: "Web Enabling the IBM i (AS/400 and iSeries)"
<web400@xxxxxxxxxxxxxxxxxx>
Date: 12/21/2021 11:27 AM
Subject: [EXTERNAL] [WEB400] Reg: Unable to deploy new service in
IWS
Sent by: "WEB400" <web400-bounces@xxxxxxxxxxxxxxxxxx>

Hi All,

In a new IASP environment in the V7R2 version. I am trying to
deploy
a
new
service using IWS, but while doing it I am getting the below two
set
of
errors

Error 1 : "error: cannot find symbol"
Error 2 : "error: package java.time does not exist"

I already applied the latest version of HTTP Group PTF (SF99713 IBM
HTTP
Server for i Level 46) and latest version of Java PTF (SF99716 Java
Level
33) as well.

When i checked online I could see a new PTF (*SE67530*) available to
install to fix Error 1 (error: cannot find symbol)

I am not able to sort out the Error 2.

Could you please help me to sort out the Error 2?




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