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From: Mike Pavlak
Whether you like it or not, integration of a CRM to an email
solution is key.
Yes, but we're seeing some migration away from the honkin desktop email client that once was an application to sell your soul for.
Today, you insert a <textarea> into an HTML form, add a <send> link, and you have an email application. Well, that may be a bit overly-simplied, but hopefully the point is well taken. Firefox and Chrome helped by embedding a spell checker in their <textarea> elements (you don't have to be a Joe Pluta with a 30,000+ word vocabulary; perfect spelling and grammer).
Add a note to your project record, click the send link, and all persons on the project distribution list receive the message. While viewing a person record, click the email tab, fill in the text area, click the send link. You can realistically add email capability to quite a few different applications.
For RPG programmers, Brad Stone has a nice command for sending email, and the open-source MMAIL utility of Giovanni Perotti is another option.
Nathan.
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