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From: Mike Pavlak
You actually have several options. (Let's see if I can do this
without sounding too much like a salesperson :-)
No, that's fine. Be a salesperson. It's interesting to better understand the integration options.
Four of the CRM packages that I've been looking at are geared heavily toward the sales cycle, leads, campaigns, opportunities, proposals, contracts, sales management, and executive decision making. That may be one reason that SugarCRM appeals to you - in addition to being a PHP solution.
But my focus is not sales (primarily), at the moment... Don't tell the boss...
A number of years ago my supervisor ordered a daily planner for me and sent me to a seminar to learn how to use it, and how I was caught up with the idea of listing and prioritizing goals, and scheduling related tasks, under the umbrella of personal time management. It became a ritual. But my job was support oriented, rather than sales oriented. That's kind of where I'm thinking at the moment.
Nathan.
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