Michael,

Thanks for the response, I will follow up with my boss later to confirm the customer number that I currently have.

Doug Belcher | (he|him|his)
IT Applications Specialist | White-Rodgers
Emerson Commercial & Residential Solutions | 8100 West Florissant Avenue | St. Louis, Mo | 63136 | USA
T 314 553 5872 | M 314 776 4461
Doug.Belcher@xxxxxxxxxxx

-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Michael Quigley - Sec
Sent: Thursday, November 12, 2020 2:08 PM
To: wdsci-l@xxxxxxxxxxxxxxxxxx
Subject: [EXTERNAL] Re: [WDSCI-L] RDi 9.6.0.9 release date

For us we have a special customer number just for the RDi stuff. I don't remember how I first discovered the number. Perhaps I opened a PMR and it got reassigned to the correct customer number? I'm not sure. I'm also not sure if that applies to APAR access.

Michael Quigley
Computer Services
The Way international
https://urldefense.proofpoint.com/v2/url?u=http-3A__www.TheWay.org&d=DwICAg&c=jOURTkCZzT8tVB5xPEYIm3YJGoxoTaQsQPzPKJGaWbo&r=jFFsrfJukeI3_1504_25tcj_qfI1gv7BeeMsv5LMb1M&m=CSmDOf6ohETyqMmTpWPpPF2oe1LF6IV7GFKDVk6s-6U&s=GPMf8u11SlJE2PBdNtkUmcSxzsPGjYTnccU4nSrj-1Y&e=

-----Original Message-----
message: 1
date: Thu, 12 Nov 2020 11:35:27 -0500
from: "Mike Hockings" <hockings@xxxxxxxxxx>
subject: Re: [WDSCI-L] RDi 9.6.0.9 release date


Hi Doug,

I have no influence over that stuff, sorry. All I can guess is that
the ICN you provided does not have entitlement to RDI maybe? Is there
a help or chat link on the site - could be that the site support folks could help you.

Mike

Mike Hockings, M.Eng., P.Eng.
DevOps for Enterprise
IBM Developer for z Systems and Power Systems Software Technical
Support IBM Canada Ltd. Laboratory hockings@xxxxxxxxxx voice
1-905-413-
3199 T/L 313-3199 ITN 23133199




From: "Belcher, Doug [COMRES/WR/STL]" <Doug.Belcher@xxxxxxxxxxx>
To: Rational Developer for IBM i <wdsci-l@xxxxxxxxxxxxxxxxxx>
Date: 2020/11/12 10:14 AM
Subject: Re: [WDSCI-L] [EXTERNAL] Re: RDi 9.6.0.9 release date
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx>



Mike,

Tried that, however the page only contains 3 different ways to get
access, be a partner, an employee, or IBM Passport Advantage software
subscription and support. We are not a partner and I'm not an IBM
employee, so I thought we would go with the " IBM Passport Advantage
software subscription and support". I put in our IBM customer number,
pressed "Continue", and it re-displayed the "Get Access" page. Next step?

Doug Belcher | (he|him|his)
IT Applications Specialist | White-Rodgers Emerson Commercial &
Residential Solutions | 8100 West Florissant Avenue | St. Louis, Mo |
63136
| USA T 314 553 5872 | M 314 776 4461 Doug.Belcher@xxxxxxxxxxx


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