For us we have a special customer number just for the RDi stuff. I don't remember how I first discovered the number. Perhaps I opened a PMR and it got reassigned to the correct customer number? I'm not sure. I'm also not sure if that applies to APAR access.

Michael Quigley
Computer Services
The Way international

-----Original Message-----
message: 1
date: Thu, 12 Nov 2020 11:35:27 -0500
from: "Mike Hockings" <hockings@xxxxxxxxxx>
subject: Re: [WDSCI-L] RDi release date

Hi Doug,

I have no influence over that stuff, sorry. All I can guess is that the ICN you
provided does not have entitlement to RDI maybe? Is there a help or chat
link on the site - could be that the site support folks could help you.


Mike Hockings, M.Eng., P.Eng.
DevOps for Enterprise
IBM Developer for z Systems and Power Systems Software Technical
Support IBM Canada Ltd. Laboratory hockings@xxxxxxxxxx voice 1-905-413-
3199 T/L 313-3199 ITN 23133199

From: "Belcher, Doug [COMRES/WR/STL]" <Doug.Belcher@xxxxxxxxxxx>
To: Rational Developer for IBM i <wdsci-l@xxxxxxxxxxxxxxxxxx>
Date: 2020/11/12 10:14 AM
Subject: Re: [WDSCI-L] [EXTERNAL] Re: RDi release date
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx>


Tried that, however the page only contains 3 different ways to get access, be
a partner, an employee, or IBM Passport Advantage software subscription
and support. We are not a partner and I'm not an IBM employee, so I
thought we would go with the " IBM Passport Advantage software
subscription and support". I put in our IBM customer number, pressed
"Continue", and it re-displayed the "Get Access" page. Next step?

Doug Belcher | (he|him|his)
IT Applications Specialist | White-Rodgers Emerson Commercial &
Residential Solutions | 8100 West Florissant Avenue | St. Louis, Mo | 63136
| USA T 314 553 5872 | M 314 776 4461 Doug.Belcher@xxxxxxxxxxx

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