For us we have a special customer number just for the RDi stuff. I don't remember how I first discovered the number. Perhaps I opened a PMR and it got reassigned to the correct customer number? I'm not sure. I'm also not sure if that applies to APAR access.

Michael Quigley
Computer Services
The Way international
www.TheWay.org

-----Original Message-----
message: 1
date: Thu, 12 Nov 2020 11:35:27 -0500
from: "Mike Hockings" <hockings@xxxxxxxxxx>
subject: Re: [WDSCI-L] RDi 9.6.0.9 release date


Hi Doug,

I have no influence over that stuff, sorry. All I can guess is that the ICN you
provided does not have entitlement to RDI maybe? Is there a help or chat
link on the site - could be that the site support folks could help you.

Mike

Mike Hockings, M.Eng., P.Eng.
DevOps for Enterprise
IBM Developer for z Systems and Power Systems Software Technical
Support IBM Canada Ltd. Laboratory hockings@xxxxxxxxxx voice 1-905-413-
3199 T/L 313-3199 ITN 23133199




From: "Belcher, Doug [COMRES/WR/STL]" <Doug.Belcher@xxxxxxxxxxx>
To: Rational Developer for IBM i <wdsci-l@xxxxxxxxxxxxxxxxxx>
Date: 2020/11/12 10:14 AM
Subject: Re: [WDSCI-L] [EXTERNAL] Re: RDi 9.6.0.9 release date
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx>



Mike,

Tried that, however the page only contains 3 different ways to get access, be
a partner, an employee, or IBM Passport Advantage software subscription
and support. We are not a partner and I'm not an IBM employee, so I
thought we would go with the " IBM Passport Advantage software
subscription and support". I put in our IBM customer number, pressed
"Continue", and it re-displayed the "Get Access" page. Next step?

Doug Belcher | (he|him|his)
IT Applications Specialist | White-Rodgers Emerson Commercial &
Residential Solutions | 8100 West Florissant Avenue | St. Louis, Mo | 63136
| USA T 314 553 5872 | M 314 776 4461 Doug.Belcher@xxxxxxxxxxx


This thread ...

Follow-Ups:

Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2020 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].