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FWIW - I have nothing good to say about that "new" support portal.
-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxxxxxxxx] On Behalf Of Mike Hockings
Sent: Saturday, July 27, 2019 4:18 PM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries <wdsci-l@xxxxxxxxxxxxxxxxxx>
Subject: [WDSCI-L] FYI New IBM support portal - bye bye PMRs, hello Cases ...
Today (Saturday 07/27) IBM support for RDI moves to the new support portal.
So if you need to open a new case this is now the place. Existing, open as well as closed, PMRs are being migrated to the new system as I type. I expect that all will be migrated and ready to go Monday morning as you read this with your morning grog.
https://www.ibm.com/mysupport/s/?language=en_US
All the best, Mike
Mike Hockings, M.Eng., P.Eng.
DevOps for Enterprise
IBM Developer for z Systems and Power Systems Software Technical Support IBM Canada Ltd. Laboratory hockings@xxxxxxxxxx voice 1-905-413-3199 T/L 313-3199 ITN 23133199
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