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  1.  Home
  2. WDSCI-L
  3. July 2019

Re: RDi drops connection

RESOLVED.

In the firewall, the timeout setting for LAN to VPN was 15 minutes. They
changed it to 1440 (24 hrs) and the issue went away.

It's detailed in this KB from Sonicwall.

https://www.sonicwall.com/support/knowledge-base/?sol_id=170503894053692



On Tue, Jul 16, 2019 at 1:56 PM Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
wrote:

Thank you.

On Tue, Jul 16, 2019 at 1:41 PM Mike Hockings <hockings@xxxxxxxxxx> wrote:


Just the ones described in the product docs?


https://www.ibm.com/support/knowledgecenter/SSAE4W_9.6.0/com.ibm.etools.iseries.troubleshoot.doc/topics/rse/rports.html

Mike Hockings, M.Eng., P.Eng.
DevOps for Enterprise
IBM Developer for z Systems and Power Systems Software Technical Support
IBM Canada Ltd. Laboratory
hockings@xxxxxxxxxx
voice 1-905-413-3199 T/L 313-3199 ITN 23133199




From: Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
To: "Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries" <wdsci-l@xxxxxxxxxxxxxxxxxx>
Date: 2019/07/16 13:33
Subject: [EXTERNAL] Re: [WDSCI-L] RDi drops connection
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx>



What ports does RDi use?

On Tue, Jul 9, 2019 at 1:07 PM Steve M via WDSCI-L <
wdsci-l@xxxxxxxxxxxxxxxxxx> wrote:

Since it's a new firewall, have them check the port-sniffer that a lot
of
firewalls use now. It looks for traffic on ports that it doesn't know
about
and automatically kills the thread.
Had a similar problem before and it turned out to be a network setting
change and that fixed it.
One more place to look......

Steve

-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Jeff
Crosby
Sent: Tuesday, July 9, 2019 11:35
To: Rational Developer for IBM i / Websphere Development Studio Client
for
System i & iSeries <wdsci-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: [WDSCI-L] RDi drops connection

No joy. Still disconnects.

On Tue, Jul 9, 2019 at 6:39 AM Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
wrote:

Thanks, I made that change from 50 to 15 and we'll see how it goes.

What's weird is it never happened under the old firewall. The old
firewall must have been keeping things alive.


On Mon, Jul 8, 2019 at 11:17 PM Mike Hockings <hockings@xxxxxxxxxx>
wrote:




https://developer.ibm.com/answers/questions/288843/how-to-prevent-the
-rse-connection-from-dropping-wh/

Mike Hockings, M.Eng., P.Eng.
DevOps for Enterprise
IBM Developer for z Systems and Power Systems Software Technical
Support IBM Canada Ltd. Laboratory hockings@xxxxxxxxxx voice
1-905-413-3199 T/L 313-3199 ITN 23133199





--


Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
direct.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of
my company. Unless I say so.



--


Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
direct.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.
--
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--


Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
direct.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.
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--


Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
direct.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.




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