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Doug,

Yes I did "run as administrator" for both the TurnOver client and the RDi first boot up from TO client install. Still no joy. I will call into Support when I get a chance because this is a backburner project I'm doing on my own.

Doug Belcher | IT Applications Specialist | White-Rodgers
Emerson Commercial & Residential Solutions | 8100 West Florissant Avenue | St. Louis, Mo | 63136 | USA
T 314 553 5872 | M 314 776 4461
Doug.Belcher@xxxxxxxxxxx

-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Doug Davie
Sent: Thursday, January 24, 2019 9:43 AM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries <wdsci-l@xxxxxxxxxxxxxxxxxx>
Subject: [EXTERNAL] Re: [WDSCI-L] Could not save my source changes!

Doug,
<vendor>
Re the TURNOVER plugin,
Did you right click and 'run as administrator'?
I also start RDi with 'run as administrator' the first time after install.
The installer would prompt you for which instances of RDi you want the plugin available in.
Contact SoftLanding technical support if you need further assistance with the TURNOVER plugin.

Doug
SoftLanding Systems

On Thu, Jan 24, 2019 at 10:27 AM Belcher, Doug [COMRES/WR/STL] < Doug.Belcher@xxxxxxxxxxx> wrote:

Ken,

Just recently started using RDi, however I used to use WDSc and
TurnOver a long time ago. How did you install the plugin? I have the
zip file from TurnOver and I extracted it to a folder and executed
T100client.exe, however I did not get a perspective in RDi but a
separate eclipse based client.

Doug Belcher | IT Applications Specialist | White-Rodgers Emerson
Commercial & Residential Solutions | 8100 West Florissant Avenue | St.
Louis, Mo | 63136 | USA T 314 553 5872 | M 314 776 4461
Doug.Belcher@xxxxxxxxxxx

-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Ken
Killian
Sent: Thursday, January 24, 2019 6:57 AM
To: Rational Developer for IBM i / Websphere Development Studio Client
for System i & iSeries <wdsci-l@xxxxxxxxxxxxxxxxxx>
Subject: [EXTERNAL] Re: [WDSCI-L] Could not save my source changes!

Steve,

Thanks, I need to know the right type of information to grab to open a PMR.

<Sidebar> I have always had my "Show Heap Status" since a TERRIBLE
release of RDI, version 8.5? I think. Which would just randomly close
down. No pop-up and no warning. Just close down! Rightfully I really
lost it on that issue MANY years ago. But, IBM fixed it! That was the
worst RDI release ever! It had a Grand Canyon size Memory Leak.
Ancient History! RDi keeps getting better!

But, I need to CHECK "show Heap Status" more often. My responses time
on RDI 9.6.0.5 was outstanding; lighten FAST, no lock-ups and
thoroughly impress. So I forgot to check the heap status.

I was using the Turnover Plugin, as I always do. I highly doubt that
Turnover-plugin blocked the function of the save-button. But, I was
also using the RPG-UNIT and using the debug perspective also. So
possibly all those together caused a memory-leak. Wow! That could be
very difficult to find the cause. Hindsight is always 20/20.

And I was editing an "RPGLEC" and it gave me false "syntax Error" on
this
statement:
"/endif // C001" --> " RNF0275: Field required to be blank is not
blank; defaults to blank." Yet, I had no issues using the copy-book,
just saving my changes.

I am 100% clueless if was relate to this "false" syntax error or not.
Since the day's (1960's) of punch-cards, we are Required to mark
Change/Added code lines. Hold over from punch-cards of the 1960's. Way
before my time.

I only know checking the error log at the time, I saw that " ILE RPG
ParseController: parse failed". And figure that possibly, somehow, it
was related to Save-button not working. Don't know, I am merely guess
here. I am only an RDI user.

So, I cannot just rely on just sending the Error-Log for a PMR. More
information is helpful for debugging rare sporadic RDI issues. This
will be my new steps.

1.) Stop, breath and count to 10. :)

2.) Get a screen capture of the Heap on the status bar:

https://urldefense.proofpoint.com/v2/url?u=https-3A__imgur.com_a_KkwPQ
2N&d=DwICAg&c=jOURTkCZzT8tVB5xPEYIm3YJGoxoTaQsQPzPKJGaWbo&r=jFFsrfJuke
I3_1504_25tcj_qfI1gv7BeeMsv5LMb1M&m=z9puDHfTgpumfaQwijJbpBjqahUF6MK5pk
yWpiq86qo&s=ANgT41XdoR-SGI0o-O0X5Q0fqnQAasizHC_cVrOKVO8&e=

3.) Screen shot of the "Plug-in Selection spy". Alt+Shift+F1

https://urldefense.proofpoint.com/v2/url?u=https-3A__imgur.com_a_fNXNz
Vu&d=DwICAg&c=jOURTkCZzT8tVB5xPEYIm3YJGoxoTaQsQPzPKJGaWbo&r=jFFsrfJuke
I3_1504_25tcj_qfI1gv7BeeMsv5LMb1M&m=z9puDHfTgpumfaQwijJbpBjqahUF6MK5pk
yWpiq86qo&s=UaNsHv8eBey5ZJlFbsakucbrz8ZvLAyCT495KH7VCdE&e=

4.) Screen shot of entire RDI.

5.) Save off my current snap shot of the error-log to submit to PMR.
(Error Log: ".log" file)

6.) Restart RDI to continue with my job work. My primary mission.


Anything else I should capture that might be helpful? Before reporting
to IBM PMR and/or Private email to Armand. Armand has been a
tremendous help, kudos.

PS. I just hoping to squash this rare bug where the save-button does
not work. Caught me at a bad time, with deadline pressures, and being
asked "Is it done yet? You said it would be done"

It has been well over a year, since I have ran into a non-functioning
save-button.

Thanks for your calming words.

I have been thoroughly impress with Help-systems ever since the early
1990's. Your company's products/technological knowledge have never
ceases to amaze me. Love the RPG toolbox Plugin for RDI! Been using it
since the mid 1990's. So glad that Help-System is helping on quality control on RDI!

-Ken Killian-


-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Steve
Ferrell via WDSCI-L
Sent: Wednesday, January 23, 2019 3:44 PM
To: Rational Developer for IBM i / Websphere Development Studio Client
for System i & iSeries <wdsci-l@xxxxxxxxxxxxxxxxxx>
Cc: Steve Ferrell <Steve.Ferrell@xxxxxxxxxxxxxxx>
Subject: Re: [WDSCI-L] Could not save my source changes!

Hi Ken,

That tells me that something in your debug sessions are causing a heap
memory issue.

We are running memory profilers to see if we can locate a Debug Memory
leak, but we haven't been able to recreate one yet. There must be
something unique to your environment or process(es).

Please help us find this memory leak by turning on your heap memory
view and when you see a spike in memory usage, make a note what
actions you took, or screen shots (ie SEP in a split window/Ran 3rd party junit, etc.).
This type of information on a PMR (or emailed to Armand directly) will
help us locate and eliminate the memory issue.

Also, once the heap is near max, restart BEFORE a memory crash and
these odd behaviors will not happen.

Your past PMRs have helped make RDi better, and for that we thank you!

Steve Ferrell



-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Ken
Killian
Sent: Wednesday, January 23, 2019 2:03 PM
To: Rational Developer for IBM i / Websphere Development Studio Client
for System i & iSeries <wdsci-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: [WDSCI-L] Could not save my source changes!

Surprise, restarting RDI allows the save icon to work again.

-Ken Killian-

-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Ken
Killian
Sent: Wednesday, January 23, 2019 2:53 PM
To: Rational Developer for IBM i / Websphere Development Studio Client
for System i & iSeries <wdsci-l@xxxxxxxxxxxxxxxxxx>
Subject: [WDSCI-L] Could not save my source changes!

Hi,

Tried to click on my save icon to save my source. And it would not
save my source in RDi 9.5.06.

In the Error Log I notice this:
ILE RPG ParseController: parse failed

Should a "parsing error" ever stop me from saving my source?

Screen shot of plug-in Selection spy, if that happens to be helpful...

https://urldefense.proofpoint.com/v2/url?u=https-3A__imgur.com_a_fNXNz
Vu&d=DwICAg&c=jOURTkCZzT8tVB5xPEYIm3YJGoxoTaQsQPzPKJGaWbo&r=jFFsrfJuke
I3_1504_25tcj_qfI1gv7BeeMsv5LMb1M&m=z9puDHfTgpumfaQwijJbpBjqahUF6MK5pk
yWpiq86qo&s=UaNsHv8eBey5ZJlFbsakucbrz8ZvLAyCT495KH7VCdE&e=

Oh well it happens, time to restart RDI again. And retrace my work flow.
This is supposed to increase my productivity?

If it makes a difference, it was on a "copy-book" type: "RPGLEC". The
parser is giving false errors on comment lines?

<break-Time!>

-Ken Killian-

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