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  2. WDSCI-L
  3. December 2018

Re: RDi keep-alive for Mac for connection to remote server?

I really appreciate this help on adjusting the Keepalive on the IBM i, I really do, but the reason I put Mac in the subject line was because I need something I can set on the Mac.

Why? Because a fellow remote Mac user has already requested of the powers-that-be in our shop to change the IBM i setting, and they said no. All the Windows users have a solution somewhere in Windows-- I need that one too by the way-- but it's me and the other Mac owner that have to repeatedly "Reconnect" all day.

I was hoping there was something in RDi itself but I can't find any setting.

aec


On 12/7/18 8:17 AM, Jon Paris wrote:
Well I'm glad that someone knows what i said and did!

Thanks Steve - boy I must be getting old.


Jon Paris

www.partner400.com
www.SystemiDeveloper.com

On Dec 7, 2018, at 5:51 AM, Steve Ferrell via WDSCI-L <wdsci-l@xxxxxxxxxxxx> wrote:

The Keep alive setting link (on the IBM i):

https://developer.ibm.com/answers/questions/288843/how-to-prevent-the-rse-connection-from-dropping-wh/

Back in June, Jon mentioned he had his set to 5.

I had to set mine to 5 to avoid timeouts. In my case I think it is the firewall/VPN that has a lower than usual timeout limit. I tried 15 but it still failed once or twice a day. At 5 it will sometimes remain alive for days at a time.
Jon Paris
www.partner400.com
www.SystemiDeveloper.com

Hope this helps!

Steve Ferrell
www.helpsystems.com

-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxx> On Behalf Of Jon Paris
Sent: Thursday, December 6, 2018 4:46 PM
To: Wdsci-L <wdsci-l@xxxxxxxxxxxx>
Subject: Re: [WDSCI-L] RDi keep-alive for Mac for connection to remote server?

Yes I have solved it - but I'm danged if I can recall how. I will try and dig it out but I'm really tied up this week. In the meantime hopefully one of the IBMers on the list will be able to assist. Did you call IBM support?


Jon Paris

www.partner400.com
www.SystemiDeveloper.com

On Dec 6, 2018, at 10:09 AM, aec <cfuture@xxxxxxxxxxx> wrote:

Good morning, people,

I've been using RDi on the Mac for nearly a year now, and have a persistent timeout issue. It seems like about after about I think it's ten minutes, the RDi connection drops to the server. I use the RDi dropdown options to open up 5250 sessions, which on the Development box have seems like an hour or two before losing the connection.

I have checked through the RDi preferences lists and expanded within all the items that have relevant labels, far as I can tell, but cannot find any keepalive setting.

I shared this with my co-workers (many are also remote) and have told me how to fix it on the Windows laptop, but their solution is for a Windows 10 setting.

The one other developer who connects and works from his Mac has the same issue. He requested that they change the timeout for IP connections on the Development box to longer, it's set at 10 minutes. They said they weren't going to do that. But then all the other developers change the keepalive on their own Windows PC's.

I cannot find an equivalent setting on the Mac. I'm still on the High Sierra version of the OS. In searching a bunch of times on the Internet, all I find is a reference to having a bash script run on the Mac for keeping alive the connection to one's local WiFi! Hunh?

Help? Jon Paris? I'm sure you have solved this issue. Anyone else?

Thanks
Alan Cassidy



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