Bug reporting, etc. (was: RFE for I-spec field renames to be recognized in live outline)

"WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxx> wrote on 04/14/2017 01:00:02 PM:

----- Message from Dan <dan27649@xxxxxxxxx> on Fri, 14 Apr 2017 11:
38:29 -0400 -----

To:

"Rational Developer for IBM i / Websphere Development Studio Client
for System i & iSeries" <wdsci-l@xxxxxxxxxxxx>

Subject:

Re: [WDSCI-L] RFE for I-spec field renames to be recognized in live

outline

O.k., I should probably know this, but I think the rules have changed

since

I last attempted to report a bug. How does one report a bug found in

RDi?

And, does one need to have an IBM customer number to report a bug?
Because, as a contractor, I don't have access to our customer number.

- Dan

I've never gotten clear on this question. When you get a license to RDi,
it comes with 12 months of support. Then to maintain the license with the
right to upgrades, etc., we pay for support. Doesn't that mean each
license should be entitled to open a Service Request--SR (formerly known
as a PMR)?

If I could get to COMMON, I would ask someone with IBM to explain it to
me.

Michael Quigley
Computer Services
The Way International
www.TheWay.org