Re: Debugging program with multiple users

You already have the SEP information needed to debug - but have you taken
steps to obtain the screen image _and_ dump when the program crashes?

The IBM Redpiece on Error Handling includes this kind of information - see
http://www.redbooks.ibm.com/abstracts/redp4321.html

It includes a simple routine that will grab the screen for you - I have
found it is often easier to debug if you can "see" what the screen content
was at the time of the error.


On 2013-10-09, at 10:04 AM, Bryan Neal <bneal69@xxxxxxxxx> wrote:

Gary,

When I run the program all works correctly. I need to know how the other
users are using the program to determine the solution that is why the

need

for debug. This is a interactive job and at any point the program may be
used or it may not be used at all today.

I may have to do the pick a user and wait it out.




On Wed, Oct 9, 2013 at 9:55 AM, Gary Thompson <gthompson@xxxxxxxxxxx>

wrote:

I am guessing you want to debug via Service Entry Point.

I am guessing the program you want to debug runs in a
batch process (otherwise you would want to prepare the
user in advance ?)

Any chance you can run the required job ?

Otherwise, that's a tough one, just have to "pick and wait" ?


-----Original Message-----
From: wdsci-l-bounces@xxxxxxxxxxxx [mailto:wdsci-l-bounces@xxxxxxxxxxxx

]

On Behalf Of Bryan Neal
Sent: Wednesday, October 09, 2013 7:34 AM
To: WDSCI-L@xxxxxxxxxxxx
Subject: [WDSCI-L] Debugging program with multiple users

How can I debug a program that multiple users (Over 50) have access
without knowing the user ID?

Thanks!
Bryan
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Jon Paris

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