Re: RDP v9.0 ESS download

Bob is using ESS, not Passport Advantage Online.

-Kurt

-----Original Message-----
From: wdsci-l-bounces@xxxxxxxxxxxx [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of MichaelQuigley@xxxxxxxxxx
Sent: Thursday, July 11, 2013 9:50 AM
To: wdsci-l@xxxxxxxxxxxx
Subject: Re: [WDSCI-L] RDP v9.0 ESS download

Bob,

I was surprised to see your question. Because for me the download was available without any interaction with our business partner. A day or two after the announcement, I signed into our passport advantage express account and the files were there. There must be some way an account can be set up which allows this.

If anybody has any ideas, I'm sure people like Bob would be glad to hear it.

(Having stated this, it did take a while before our license keys got migrated, but that was an entirely different issue.)


Michael Quigley
Computer Services
The Way International
www.TheWay.org

wdsci-l-bounces@xxxxxxxxxxxx wrote on 07/11/2013 08:41:22 AM:

----- Message from "Bob Cagle" <bcagle@xxxxxxxxxxx> on Wed, 10 Jul
2013 16:36:27 -0500 -----

To:

<WDSCI-L@xxxxxxxxxxxx>

Subject:

[WDSCI-L] RDP v9.0 ESS download

Anyone know how long it's supposed to take from the time my BP orders my
'free upgrade' of 5733-RDW until v9.0 shows up in ESS available for
download?



I had my BP order it for me yesterday afternoon, and 24 hours later, it
still isn't listed.



Thanks



Bob Cagle

IT Manager

Lynk, Inc.