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On 7/1/2013 4:00 AM, Paul Bailey wrote:

The "RdI v9" post from Darren@xxxxxxxxx (26th June) about TCP/IP timeouts didn't mention help at all, but I followed his advice to "prefer" IPv4 with "-Djava.net.preferIPv4Stack=true" in the eclipse.ini file (repeating a note from Mike Hockings: http://www-01.ibm.com/support/docview.wss?uid=swg21610148). Since then I have had no issues with the local help in RDP apart from a slight delay waiting for the text to be loaded. My theory was that the local help was timing out without error messages because eclipse was trying to find it using IPv6 (it uses a local web server to deliver the help pages) - I seem to have been right, but it's just anecdotal evidence at the moment.

I tried this.
In order to edit eclipse.ini, I had to change the security settings on
c:\program files\ibm\sdp to allow my profile Full Control (even though
my profile is an Administrator on this PC).

Same error. I thought my corporate firewall was the culprit, and it
still might be. I'd love to see an FTP site with the help that I could
download.
--buck

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