I don't think that is what happened in our case because when we started RDp 8.5.1 the first time we entered a new workspace name to keep it separate from the 8.0.3 workspace. When we opened it the second time, it displayed the workspace name that we entered the first time and we just clicked on okay.
We are going to create a new connection, a filter, and make one preference change, save it as a new perspective, and see what happens when we close it and re-open. If we lose it again I'll create a PMR.
------------------------------
message: 3
date: Thu, 13 Dec 2012 16:08:24 -0500
from: Edmund Reinhardt <edmund.reinhardt@xxxxxxxxxx>
subject: Re: [WDSCI-L] New install lost all configuration and
customizations
Hi Terry
The only time this would happen to me is if I miss-type the workspace name
and get a new workspace.
From: Terry Hertel <T.Hertel@xxxxxxxxxxxxxxxxx>
To: "'wdsci-l@xxxxxxxxxxxx'" <wdsci-l@xxxxxxxxxxxx>,
Date: 12/13/2012 03:24 PM
Subject: [WDSCI-L] New install lost all configuration and customizations
Sent by: wdsci-l-bounces@xxxxxxxxxxxx
I installed RDp for a co-worker today, configured it, customized it, did a
save as for the customized perspective and made it the default. My
co-worker closed RDp and I had him open it again to check one thing.
Everything was gone: the connection, the filters, the perspective, all of
the customizations. Kaput. Back to square 1. This is the process we used to
install: 1) installed 8.0.3 from a saved download, 2) applied the 8.0.3
license key, 3) downloaded the 8.5.1 trial and installed, 4) verified the
key says permanent in Installation Manager, 5) created the connection,
filters, customized preferences, saved the perspective (save as), set the
new perspective as the default. This process worked fine for me. Any idea
what happened or how to prevent it from happening again?
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