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I think you can submit a PMR by calling the 1-800 number and using the serial number of your machine. I did that the first time I reported an RDp problem. It took them awhile to find the correct customer number associated with the product but they did find it and gave to me.
------------------------------
message: 4
date: Thu, 18 Oct 2012 18:56:28 +0000
from: Ken Killian <kkillian@xxxxxxxxxxxx>
subject: Re: [WDSCI-L] *ENTRY vs. " PI " in RDP 8.0.3 problems with
OUTLINE view
Thanks!
I will have to ask my system administrator to submit this bug report or maybe he will trust me with our customer number. Since that seems required.
I happen to be creating dozens of "interface" programs, and having to type the correct HARDCODE program name. But, if that is how it works, I have no choice...
At least the scan in RDP works quite well.
I have been using WDSC/RDi/RDP for over 7-years. Overall, it is a great product! Thank you IBM!!!
-Ken Killian-
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