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As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.



Where/How do I contact support?

Go to www.ibm.com/support (or
http://www-947.ibm.com/support/entry/portal/overview/software/rational/rational_developer_for_power_systems_software
)

Then click on Service requests & PMRs
There is even help at:
https://www-946.ibm.com/support/servicerequest/help/srHelp.action



Or call 1-800-IBM-SERV but the push is for electronic support requests..



Mike Hockings, M.Eng., P.Eng.
IBM Rational Developer for System z and Power Systems Software Technical
Support
IBM Canada Ltd. Laboratory
hockings@xxxxxxxxxx
voice 1-905-413-3199 T/L 313-3199 ITN 23133199


wdsci-l-bounces@xxxxxxxxxxxx wrote on 2012-09-27 14:04:32:

From: Ken Killian <kkillian@xxxxxxxxxxxx>
To: "'Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries'" <wdsci-l@xxxxxxxxxxxx>,
Date: 2012-09-27 14:05
Subject: Re: [WDSCI-L] WARNING RDP 8.5 is BUGGY!!
Sent by: wdsci-l-bounces@xxxxxxxxxxxx

Eric,

Normally, I NEVER clear my cache. Because I use the File Search on
my PC, rather than using the search on IBM i, which locks up my RDP
session. The file search, I can search in the background, and
normally runs quite fast!

Of course, clearing all my cache files, fixed this problem. But,
since I am usually updating the same group of programs. It is very
nice to search the cache. On WDSC 6/7, RDI 7.5 RDP 8 & below.

On the debug Error, it locks up forever. The screen is sort of
grayed out. And I could NOT do anything. Just the famous "Working
ICON" all options UNAVAILABLE. So, I do NOT know how I could
possible report an error, like an error log. I have to MANUALLY KILL
RDP 8.5 and restart it...
Normally, the program call stack might be 6-12 program deep... :(

The error with the Screen Designer, should be fairly easy to
duplicate. Because when I normally click on the field, the
properties windows is not updated. I have to click on another view,
to force a "RE-PAINT" of the properties windows. When I did a
change, and exit out. And then load it back up into RDP 8.5. My
changes were not there.

I have been trying to encourage my fellow RPG Developers to use RDP,
but most still use SEU & SDA, since it doesn't error...

I have been using WDSC/RDI/RDP for about 7-years now. And after the
initial learning curve, I LOVE IT! But, it takes a while to get use to!

Where/How do I contact support?


-Ken Killian-
(423) 510-3129


-----Original Message-----
From: wdsci-l-bounces@xxxxxxxxxxxx [mailto:wdsci-l-bounces@xxxxxxxxxxxx
] On Behalf Of Eric Simpson
Sent: Thursday, September 27, 2012 1:11 PM
To: Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries
Subject: Re: [WDSCI-L] WARNING RDP 8.5 is BUGGY!!


Ken,

We are investigating a caching issue which Kurt refers to. It has
been a difficult scenario to isolate. If you or anyone else
experiencing the problem would be willing to help run with a patch
that produces trace information for us please let me know.

If you are experiencing the caching issue, one thing to try is to
turn off the preference for the Live RPG Outline and see if that
helps the situation. The preference is 'Update the Outline view
when text is changed in the editor' on the ILE RPG Parser preference
page. Note: you do have to restart the product if you encounter the
caching issue to reset.

For the issues with the Screen Designer and debugger, we would
really like to help you with these so that the product is improved.
The best way is to contact support.

Thanks,
Eric

Eric Simpson
Rational Developer for Power Systems Software IBM Software Group -
IBM Toronto Lab
Phone: 905-413-3226 (Internal: 313-3226)
Email: esimpson@xxxxxxxxxx



|------------>
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-------------------------------------------------------------------------------------------------------------------------------------------|
|"Anderson, Kurt" <KAnderson@xxxxxxxxxxxx> |


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| To: |
|------------>


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|Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries <wdsci-l@xxxxxxxxxxxx> |


-------------------------------------------------------------------------------------------------------------------------------------------|
|------------>
| Date: |
|------------>


-------------------------------------------------------------------------------------------------------------------------------------------|
|09/27/2012 09:46 AM |


-------------------------------------------------------------------------------------------------------------------------------------------|
|------------>
| Subject: |
|------------>


-------------------------------------------------------------------------------------------------------------------------------------------|
|Re: [WDSCI-L] WARNING RDP 8.5 is BUGGY!! |


-------------------------------------------------------------------------------------------------------------------------------------------|
|------------>
| Sent by: |
|------------>


-------------------------------------------------------------------------------------------------------------------------------------------|
|wdsci-l-bounces@xxxxxxxxxxxx |


-------------------------------------------------------------------------------------------------------------------------------------------|





I have also encountered the "opening old cache" bug, and opened up a
PMR.
They are working diligently on it. I'm praying for a fix in the next
update.

-Kurt


-----Original Message-----
From: wdsci-l-bounces@xxxxxxxxxxxx [mailto:wdsci-l-bounces@xxxxxxxxxxxx
] On Behalf Of Ken Killian
Sent: Thursday, September 27, 2012 6:06 AM
To: 'Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries'
Subject: Re: [WDSCI-L] WARNING RDP 8.5 is BUGGY!!

Hi,

I tried RDP 8.5, and it was "buggy"...

I created a BRAND-NEW Workspace, when I tried RDP 8.5

I tried to update a DDS Screen file, and it didn't update the
source. Very strange. When I clicked on a field in the screen
designer. The Properties window would not auto-fresh. I had to click
on other tabs to force an update.

While debugging programs, my RDP 8.5 crashed way too often! It would
lock-up for over 5-10 minutes, where I had to manually kill it.

And to top it off, when opening up the source, it open an old CACHE
first of the source, that did NOT include recent changes. I NEVER
had WDSC/RDI/RDP do that to me before! That was UNACCEPTABLE! I
chase my tail, think we had SERIOUS problems, only to discover that
RDP 8.5 had screwed up!!!

Anyway, I ended up rolling back RDP 8.0.3, where I do NOT run into
any of the above issues.

I have been developing in RPG for over 20-years. And I had some
"SEU-Fossils" state to me, we do NOT have those problems with "SEU". :(

For now, RDP 8.0.3 is working great. All other previous updates, I
seemed to always notice better performance and features. Not the
case with this release.

By the way, I use RDP 8.5 for over 30-days, before rolling back to
version RDP 8.0.3

So... Be very carefully on this Version. No wonder why IBM did make
it an auto upgrade, it is too buggy!


-Ken Killian-
(423) 510-3129

-----Original Message-----
From: wdsci-l-bounces@xxxxxxxxxxxx [mailto:wdsci-l-bounces@xxxxxxxxxxxx
] On Behalf Of Jim Essinger
Sent: Wednesday, September 26, 2012 5:59 PM
To: Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries
Subject: Re: [WDSCI-L] Question about upgrading RDP

Jack,

I installed RDP 8.5 by going to the IBM rational website, and
downloading the trial. Once I installed the trial 8.5 on the 3
machines here in the office that already had a license, the software
recognized the license, and the permanent license was active.

Search for IBM rational RDP in Google. The first hit I got was the
right one.

Jim

On Wed, Sep 26, 2012 at 3:54 PM, Jack Tucky <jacktucky@xxxxxxxxx> wrote:

How do I install 8.5? Installation manager doesn't show any other
versions.
Do I have to install a new installation manager?

Thanks

-----Original Message-----
From: wdsci-l-bounces@xxxxxxxxxxxx
[mailto:wdsci-l-bounces@xxxxxxxxxxxx]
On
Behalf Of Bob P. Roche
Sent: Wednesday, September 26, 2012 5:20 PM
To: Rational Developer for IBM i / Websphere Development Studio Client

for System i & iSeries
Subject: Re: [WDSCI-L] Question about upgrading RDP

You can't really upgrade from 8.03 to 8.5. You have to install 8.5.




From:
"Jack Tucky" <jacktucky@xxxxxxxxx>
To:
<WDSCI-L@xxxxxxxxxxxx>,
Date:
09/26/2012 04:17 PM
Subject:
[WDSCI-L] Question about upgrading RDP Sent by:
wdsci-l-bounces@xxxxxxxxxxxx



I bought a 1 year license to RDP. My about screen shows this:



IBM Rational Developer for Power Systems Software 5724-Y99, 5733-RDG,
5733-RDH, 5733-RDJ, 5733-RDC

Version: 8.0.3



Charles Guarino did a good session at Common on how to get started
with RDP.
He also mentioned that 8.5 is out.



How do I upgrade? I tried installation manager but it doesn't show
RDP.
It
shows the license manager and the installation manager.





Thanks, Jack.





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Before posting, please take a moment to review the archives at
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a message email: WDSCI-L@xxxxxxxxxxxx To subscribe, unsubscribe, or
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or email: WDSCI-L-request@xxxxxxxxxxxx
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To post a message email: WDSCI-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
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