Re: Rational confusion

["Dean, Robert" <rdean@xxxxxxxxxxxx>]

The really scary thing is that all this SWMA business makes the PPA process seem easy by comparison, and it so very isn't.
________________________________________
From: wdsci-l-bounces@xxxxxxxxxxxx [wdsci-l-bounces@xxxxxxxxxxxx] on behalf of Jon Paris [jon.paris@xxxxxxxxxxxxxx]
Sent: Friday, May 06, 2011 6:00 PM
To: wdsci-l@xxxxxxxxxxxx
Subject: Re: [WDSCI-L] Rational confusion

Edmund - while it would be obviously good to fix the issue with this one BP _please_ don't think that will solve anything very much. This is a very widespread problem. I have yet to meet a BP who knew how to do this. And I can't count the number of people who have come up to me at conferences etc. and told me that their BP doesn't know how to do it. The situation outside of North America is in many places even worse - yes I know that's hard to believe but ...

If nothing else IBM needs to create one nice, simple page that spells out the "How to get your keys". Not buried in legalese or other irrelevant stuff, just the basic facts. Make sure it has all the right keywords so that google will give it high hit rating and we'd all be much happier. If IBM can't then perhaps give the list the information and we'll publish it on as many sites as we can find. Surely this isn't rocket science.