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  3. May 2010

Re: URGENT: Error installing RDI 7.5

On 5/3/2010 11:25 AM, David Gibbs wrote:
I was able to procure the install disks from a friend, but when I run
the installer, I get the following error:
Install registry has incompatible version 0.0.4; expected [0.0.2,0.0.3]

Anyone ever seen this error before?

FWIW: I was finally able to resolve this issue.

Turns out that config information about the Installation Manager is in the "All Users" app data directory. Unfortunately Windows 7 hides that directory (even from administrators). NOTE: The "Public" user and "All Users" directories are different.

After I disabled the option to "Hide protected Operating System Files", I was able to see the c:\Users\All Users\IBM directory and deleted the Installation Manager directory.

After that, the Installation Manager reinstalled and ran fine.

david


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