Hi Matt,

In your POE you'll find a location number. You have to register that
location number in Passport Advantage. (
www.ibm.com/software/passportadvantage) Create an IBM ID if you don't
already have one.
Once the registration and eventually self-nomination process has completed
you will be able to login to the Rational Key Center at
From there you can follow the links to create a new license key and import
that to RDI.

It can be a frustrating and a long way to go through. It took me three
weeks to get Passport Advantage correctly bound to my IBM ID.
Best regards,
Arco Simonse


2010/5/10 Tyler, Matt <matt.tyler@xxxxxxxxxxxxxx>

We have finally purchased the license for RDi 7.5 but our systems
manager has been "busy" with stuff and has not gotten the license key
for my. All I have it a document for the proof of entitlement document.

When ever I open RDi 7.5 it stops with the "Error: License Cannot Be
Found." error dialog. I go to Manage Licenses function in attempt to
fix the situation but i am a little lost. There are two links where I
can "purchase a license" (which goes no where) and a help document to
help "activate your full product license" (for which there is no help).
I click the Apply License. I have not gotten the IM to find a license
key. Is there something else I am missing? The IM set up is configured
to search the web for updates and I have a passport advantage log on.

Where do we get a license key from? IBM has not made this process very

Thanks, Matt

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