Re: Submitting WSDC fix request

[Vernon Hamberg <vhamberg@xxxxxxxxxxx>]

Hi Aaron

Someone suggested calling IBM Support - that's one option, as with 
all IBM software, so long as you have a support contract.

I prefer submitting software service requests online - I start out with

www.iseries.ibm.com/support

Then I take the redirect link, where I find the Software Service Request link

http://www-912.ibm.com/supporthome.nsf/document/32244842

On that page are 2 links - the first one is a secure link - requires 
an ID login - and once in there and registered for your machine, you 
can enter PMRs - I love this method, because it saves the pain in my 
neck from holding the phone while waiting for IBM Support to finally 
get me to the right party to talk to. And please - no one tell me to 
use a headset!!

HTH
Ride On!
Vern

At 07:11 AM 10/12/2007, you wrote:

> I finally got fed up enough with the Outline view not refreshing that I
> decided I was going to log a fix request.  I spent the last 30 minutes
> trying to figure out how to do it (started by going to FRED but ended up at
> a dead link), but have failed to do so thus far.
>
> Anybody tell me where I can formally log requests for fixes as it regards
> WDSC?  Note that the links I have found in the archives came up with IBM's
> typical "Sorry, this link is no longer active.." message.
>
> Thanks,
> Aaron Bartell
> http://mowyourlawn.com