Steve,
I had the exact same problem, with IBM support help I was able to get to
work. Here is their response, the first part didn't work for me, I had
to uninstall, cleanup, and reinstall.
------------------------------------------------------------------------
------------------------------------------------------------------------
--------
I would like for you to try the following first:
1. Close workbench
2. Start up workbench by running the following command: **NOTE THIS
NO LONGER WORKS ONCE UPDATES ARE INSTALLED**
c:\Program Files\IBM\Rational\SDP\6.0\rationalsdp -clean
3. Review .log file for stringNL if found delete the
eclipse/configuration folder.
If the problem doesn't go away. Please try the following:
1. Close workbench
2. Delete the following 2 folders from the c:\Program
Files\IBM\Rational\SDP\6.0\eclipse\configuration folder
(only the org.eclipse.osgi and org.eclipse.update subfolders of the
configuration folder need to be cleared).
3. restart workbench
Also, are you running any firewalls or proxy servers?
You may end up having to do an uninstall, clean up, then reinstall. If
it comes to that I will send you instructions on cleanup.
------------------------------------------------------------------------
---
--------Here is what worked for
me----------------------------------------------------------------------
-----------------------------------------------
You can view the document at the following URL
http://www-912.ibm.com/8625680A007CA5C6/1AC66549A21402188625680B0002037E
/B4EAB2F23609F1098625708300792A91
Document Number: 391041398
____________________________________________________________
Functional Area: Operating System
SubFunctional Area: Programming
SubSubFunctional Area: WDS
____________________________________________________________
Product: INSTALL WDSC V400 V500 V510 V512 - WDSC5 INSTALL (5722WDS87)
Release: V5R1M0; V5R2M0; V5R3M0
Classification: Public Use
Keywords: clean up, WDSC
____________________________________________________________
Document Title:Cleanup for V6.0 WebSphere Development Client or
WebSphere Development Studio Client AE Document Description:
If the installation of V6.0 IBM(r) WebSphere(r) Development Studio
client fails, do the following to clean it up:
1 Uninstall WebSphere Development Studio client by using Start >
Control Panel > Add/Remove Programs.
2 After uninstalling all Rational based products, determine if folder
C:\Windows\IBM\RAT60 still exists. If it still exists, delete it.
Note: The key point is all. If the user has other Rational
products
(for example, Rational Performance Tester), do not touch any files
in
the RAT60 folder.
3 Remove the following keys from the Microsoft(r) Windows(r)
Registry:
Caution: This process requires making changes to the Windows
Registry. If you are not familiar with this process, contact a
service representative.
HKEY_LOCAL_MACHINES\SOFTWARE\IBM\Rational\Software Development
Platform\components
HKEY_LOCAL_MACHINES\SOFTWARE\IBM\Rational\Software Development
Platform\products\com.ibm.radi
To find the keys, click on Start > Run. Then type regedit, and
press
OK.
4 Assuming the previous installation used the default directory, it
should be in C:\Program Files\IBM\Rational\SDP\*. Delete the
folder
C:\Program Files\IBM\Rational\SDP\6.0. Rename
C:\WINNT\vpd.properties to C:\WINNT\old_vpd.properties. If it was
not using the default directory, delete the customized directory
that
was used before reinstalling.
Notes:
1
The directory could be WINNT or WINDOWS.
2
A problem with the jre.bkup can happen if the user cleans up
their machine by uninstalling all the Rational tools (including
WebSphere Development Studio Client) but does not delete the
folders, and then the user reinstalls it in the same directory.
Ensure the user includes the physical deletion of the
installation directory folder.
5 Reboot the PC.
Start the WebSphere Development Studio client installation again.
Dan A. Pankowski
Sinclair Services Company
Information Technology Department
dpankowski@xxxxxxxxxxxxxxx
Tele: 801.524.2956
Fax: 801.526.3999
www.sinclairoil.com
-----Original Message-----
From: wdsci-l-bounces@xxxxxxxxxxxx [
mailto:wdsci-l-bounces@xxxxxxxxxxxx]
On Behalf Of Steve Landess
Sent: Tuesday, May 15, 2007 2:01 PM
To: wdsci-l@xxxxxxxxxxxx
Subject: [WDSCI-L] Rational Updater error
Help! Something's rotten in Denmark (or Rochester, or somewhere...) I
just installed WDSCi version 6.0 on my PC (Win XP Pro SP2), and rebooted
the system.
I then attempted to run the Rational Updater. However, it crashes and a
dialogue box pops up with a VERY informative message that says: "An
error has occurred. See the log file C:\Program".
Searching the C:\IBM folder for *.log, I found a log file in folder
"C:\Program Files\IBM\Rational\SDP\6.0\updater\workspace\.metadata"
named ".log" that has some messages in it, but nothing that would
indicate why it failed.
I also tried to run the updater using the command line options and
received the same error...
Has anyone else experienced this problem?
Regards,
Steve
midrange.com
