'Compile in batch' does nothing

I have checked the archives, but haven't found anything specific help.

I just installed WDSC for another developer and applied all the updates. 
Everyone else here has 'Compile in batch' checked in the preferences and 
things work just fine.  However if I check it on his setup, nothing 
happens: the job doesn't show up in the 'iSeries Job Status' view (the 
option is checked to add batch compiles to it), no job appears on the 
AS/400, no error messages appear anywhere that I can find.  I could 
uncheck the option, but some of the compiles take a while and it ties up 
the workbench--the progress bar keeps going until retrieves the event 
file.

Anyone have any suggestions on what else to check?  If not, I'll put a 
call into IBM.