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wdsci-l-bounces@xxxxxxxxxxxx wrote on 11/06/2006 11:03:06 AM:

I opened a PMR on this but it appears that the problem is in the 
SoftLanding 
plug-in. I've looked at their web site and I don't see a way to contact 
them 
concerning a problem with their plug-in. Anyone know how I might go 
about 
doing that? TIA

I answered your original message, you had the answer in your quote.

Anything that has to do with spooled files comes from the RSE 
Extensions,
not WDSC.  The application that pops-up when you take the View option is 
a
class that is provided as part of JT400 (which is from IBM).  I cannot
comment what the problem might be, except that it is pretty crappy even
when it is working.  If viewing it in text mode does not meet your 
needs,
I'd recommend doing Save As ... and choosing the TIFF format.  You can
then view the TIFF using the viewer that comes with Windows.  This is
essentially all the IBM viewer is doing and the one built into Windows
works better.

So I am saying any problems in the viewer would be an IBM problem as we 
just have fairly simple amount of code to use the viewer.  The IBM class 
is: com.ibm.as400.vaccess.SpooledFileViewer.  Here is the code for the RSE 
Extensions that invokes it:

http://support.softlanding.com/opensource/rse/trunk/ExtensionsPlugin/src/com/softlanding/rse/extensions/spooledfiles/SpooledFileViewAction.java

Mark


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