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LOL - you don't need to be "nice" to IBM support. Give it at least a 2 severity - a 1 means your system is down, IIRC. You can change the severity on the web - and that is my preferred means of reporting problems, too. No waiting with my head cricked over holding the phone on my shoulder.

At 09:11 AM 6/22/2005, you wrote:

We have found a work around. It would seem that the uninstaller left some
jar files behind. Once we manually deleted these files, we installed 5.1.2.
We were then able to update as designed.

To answer Michael Quigley's question, sort of. I initiated contact with IBM
to start the PMR. To this moment, I have received a message that an IBM
representative will contact me within 48 hours. I reported it has a
non-critical issue.

Nick

-----Original Message-----
From: wdsci-l-bounces@xxxxxxxxxxxx [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On
Behalf Of MichaelQuigley@xxxxxxxxxx
Sent: Wednesday, June 22, 2005 7:53 AM
To: wdsci-l@xxxxxxxxxxxx
Subject: Re: [WDSCI-L] Re: Won't Update ...Error Messages

Have either of you opened a PMR on it?  If you're on Support you should do
whatever it takes to open the PMR.  IBM will both work to get the problem
fixed for you and (if it's inherent in WDSc) that will make it a better
product for all.

Michael Quigley
AS/400 Programming Coordinator
The Way International
www.TheWay.org

Original message:

------------------------------

date: Tue, 21 Jun 2005 15:39:50 -0500
from: Cheri.Katzung@xxxxxxxxxxxxx
subject: Re: [WDSCI-L] Re: Won't Update ...Error Messages

Nick...
I never got any answers.   I can no longer use WDSCi   even after I
unistalled and reloaded.

Cheri


             "Nick Mart"
             <nick@gmdsolution
             s.com>                                                     To

             Sent by:                  <wdsci-l@xxxxxxxxxxxx>
             wdsci-l-bounces@m                                          cc

             idrange.com
                                                                   Subject

                                       [WDSCI-L] Re: Won't Update ...Error

             06/21/2005 03:21          Messages
             PM


             Please respond to
                 Websphere
                Development
             Studio Client for
                  iSeries
             <wdsci-l@midrange
                   .com>






We have been experiencing the same problems as Cheri. I found the thread
but
did not see a solution. I just joined this mailing list so I may have
missed
it.



Please advise.



Thank you in advance for your time.



Nick W. Mart

Programmer Analyst

Solutions, Inc.

2311 West 18th Street

PO Box 857

Spencer, IA 51301


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