RE: Still can't pull up help in Code400!!!!! -- WDSCI-L

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Hi Don,

Below, I've answered your questions. BTW, I was talking with David at IBM
Toronto and he told me that I should unistall Netscape (which is what was
coming up when I tried to bring up help). Now IE comes up, but it says "page
cannot be displayed".

Thanks for the help, Don.

Chris


A couple questions to help diagnose the problem:

1.  Which OS are you running? Win2000

2.  Do you have a directory c:\IMNnq*  (it might be on a different drive if
you did not install WDSc on C drive) Yes, it's IMNnq_NT.

3.  Do you have any environment variables that start with IMN (just type
set imn and press enter from a command prompt window).  For example:

C:\>set imn
IMNINST=help
IMNINSTSRV=D:\IMNnq_NT

When I enter "set IMN" it says "cannot find the file 'set' (or one of it's
components)"

4.  what happens if you try to run:

   1. httpdl -r httpd.cnf

        It says "cannot find the file 'httpdl' (or one of it's components)"

Don't try to reinstall just yet, lets see if we can find the problem first.
   Thanks.

   Don Yantzi
WebSphere Development Studio Client for iSeries
IBM Toronto Lab
Phone: (905) 413-4476
IBM internal:  IBMCA(yantzi)  -  Internet: yantzi@ca.ibm.com




                      Chris Proctor
                      <cproctor@gartspo        To:
"'wdsci-l@midrange.com'" <wdsci-l@midrange.com>
                      rts.com>                 cc:
                      Sent by:                 Subject:  RE: [WDSCI-L] Still
can't pull up help in Code400!!!!!
                      wdsci-l-admin@mid
                      range.com


                      11/27/2002 10:57
                      AM
                      Please respond to
                      wdsci-l





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Thanks, Buck! I'm researching it now. I've looked at IBMs documentation and
it says that I need to be running process HTTPDL.EXE. I'm not! Not only
that, I'm not even finding NetQuestion in HKEY_LOCAL_MACHINE\SOFTWARE\IBM
in
regedit where the documentation says it should be! I'm hoping that
NetQuestion isn't used in WDSCI and the documentation I'm looking at is
outdated.

If it is suppose to be there should I try a reinstall or what???!!!!!

Thanks for all your help.

Chris

-----Original Message-----
From: Buck Calabro [mailto:Buck.Calabro@commsoft.net]
Sent: Wednesday, November 27, 2002 8:32 AM
To: wdsci-l@midrange.com
Subject: RE: [WDSCI-L] Still can't pull up help in Code400!!!!!


Hi Chris!
I have never encountered the problem you are having, but I remember other
people who did.  I am pretty sure it's a case of NetQuestion not running.
I
think that help is served up by an internal HTTP server.  Check the
archives
(http://archive.midrange.com) for "help not working" and "netquestion".

I found a link
http://www-3.ibm.com/software/ad/wdt400/html/readmev5r1_enu.html#Install
with a topic entitled Problems With Help.
  --buck
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