Re: GL Sessions Recovery

Hi Garry,
Do you have help desk support with Info? I think this is covered.
Regards,

Douglas
708-261-5300
[1]www.amzassociates.com



-------- Original Message --------
Subject: [SYSTEM21] GL Sessions Recovery
From: Garry Sutton <[2]gazisbatman@xxxxxxxxxxxx>
Date: Thu, May 30, 2013 1:50 am
To: "[3]system21@xxxxxxxxxxxx" <[4]system21@xxxxxxxxxxxx>

We recently lost power & now have a few incomplete sessions in the
general ledger.

Below is a screenshot taken from GL Session Enquiries screen (2/GLE).

Session Start Finish User Terminal App Srce Sys.
Session Date Time Time Identity Identity ID Co Session Opt
31165 24/05/13 10:43 CS G1
86357 24/05/13 11:21 99:99 ACCPAY QPADEV001F AP M1 35443
86356 24/05/13 11:14 99:99 ACCPAY QPADEV001F AP M1 35442
86355 24/05/13 11:06 99:99 ACCPAY QPADEV001F AP M1 35441
86354 24/05/13 10:57 99:99 ACCPAY QPADEV001F AP M1 35440
86353 24/05/13 10:01 ACCREC QPADEV0012 SL M1
35308

1) Session 86353 was in 'A/R Cash Allocation' (31/ARA)
The A/R session 35308 has a status of 'P' in 6/ARE and seems to have
worked.
However only 1 of 9 transactions appear in the G/L and it is
highlighted.

I tried to recover through 'Recover Incomplete Session' (33/ARU) but get
an error:
'The session is a cash allocation one and cannot be recovered'.

2) Session 31165 was in 'Cash Management - Bank to bank transfers'
(14/CSP)
When I view the transaction details get error:
'Tranaction update not processed'
3) Sessions 86354-86357 was in 'A/P Sundry Payments - Ad hoc' (11/APY)
Transactions from these session have since been posted to a 'Rounding
Errors' account.

To fix should I do?:
a) De-allocate failed posting session (33/APU)
or
b) Cash Management - Cancel Transaction(42/CSP)

Also does it matter that the session finish time is still 99:99?

How can I fix these 3 type of sessions & get the data posted into the
general ledger?
Any help and or suggestions would be greatly appreciated.

Thank you,
Gary Sutton
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