Hi Juan,

My findings:

The Purchase Order appears in PMP99, showing that there was an
incident - This entry has been removed
The Purchase Order does not appear in PMP002. This has been added
manually, Following this we now
have access to this order and can cancel it. Once the order
cancelled, the quantity on order disappears.

Thank you for your help.


Kind Regards,
Guy




Juan Doe <juandoe_2001@xxxxxxxxx>
Sent by: system21-bounces@xxxxxxxxxxxx
29/12/2010 12:06
Please respond to
System 21 Users <system21@xxxxxxxxxxxx>


To
System 21 Users <system21@xxxxxxxxxxxx>
cc

Subject
Re: [SYSTEM21] Purchase Management





Hi

check for a lock record on PMP99 for the PO Number - if a record exists
delete it.

check the Active flag (ACTF02) on PMP02 for the PO and if set, clear it
(there may be more than 1 record on PMP02 for the Order, if so, use the
record where DTLC02 = 9999999).

use "Purchase Order Amendment" to go in and delete the Purchase Order.

use "On Order Reconciliation" from the Inventory Utilities menu to correct
the On Order figures.

Best Wishes

Juan

--- GGenevieve@xxxxxxxxxxxx <GGenevieve@xxxxxxxxxxxx> schrieb am Mi,
29.12.2010:

Von: GGenevieve@xxxxxxxxxxxx <GGenevieve@xxxxxxxxxxxx>
Betreff: [SYSTEM21] Purchase Management
An: system21@xxxxxxxxxxxx
Datum: Mittwoch, 29. Dezember, 2010 05:47 Uhr
Dear All,

We do have cases, where during
order entry, there is a loss in
connection.
The order number becomes
invalid. System wise you cannot
maintain/cancel the order.
The item in the order have a
qty on order, which cannot be cleared
as it is still connected
to the purchase order.

How do we clear this mess?


Kind Regards,
Guy Alain Genevieve
System Support &
Administration Manager
IBL Group
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