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We are trying to write checks for amounts in the 10's of millions (greater than $9,999,999.00) and whenever we do, JBA will convert it to a manual check and won't print it.
I opened a ticket with Infor and they confirmed that their system does the same and apparently it's an arbitrary value that someone at JBA hard coded back in the day.
We want to increase the amount but I am not sure what program needs to be modified. Has anyone had to address this at their location and can you remember the program name? The help desk person wasn't sure of the program name either.
Thanks in advance,
Randy Rasp
AER Manufacturing
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