× The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.


  1.  Home
  2. SYSTEM21
  3. October 2008

Credit will not post to A/R

Hi Jeri,

In Aurora (so it may be the same in 3.5.2), just before the invoice print
executes, S21 processes all of these held invoices. Ensure that the items in
the credit note all have a price. For some strange reason, it sometimes
takes 2 runs through to sort the problem after capturing a price for the
item.

I have a credit that was entered incorrectly (with a negative amount).
When the accounting department tried to post it to A/R it was given a
status of 'H' and it shows "Held: pricing" if you display the list of
invoices from within 3/OER. I am not aware of any option that will allow
them to amend or cancel the credit so it just stays out there forever.
Does anyone know of a systematic (other than our friend DBU) way to get
rid of it?

Regards

Kit von Blerk
www.changefIT.com



As an Amazon Associate we earn from qualifying purchases.

This thread ...
Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.