We have encountered this problem quite frequently, in the past, while
performing Direct Cash Allocations.

We change the company record in all of the SLP15 records for the failed
session.

We change the session status in SLP25 to 'C' for cancelled.

We then identify which transaction did not update the General Ledger in
FLP007 and FLP008. (UPDNOG = 0). We then change the company number on
those transactions.

Accounting will then perform a manual journal entry to reverse out what
has already posted in the G/L side.

Then accounting starts the cash allocation process over.


We have had this occur more often then we cared for, so just recently we
performed an investigation to determine why this was occurring. We do
not have all the latest fixes to the software, so we had to modify it
ourselves.

Basically, we believe that the problem would occur when a cash reference
number was being used that already existed in SLLWJREF. The program did
not cleanup this file well, if you decided to cancel the session.

So we put a check to ensure that the cash book reference did not already
exist in SLLWJREF or FLP008 on the display screen. We believe this is
going to resolve the problem going forward.

Suzanne Long
Corrpro Companies, Inc. - (Technisource, Inc.)



-----Original Message-----
From: system21-bounces@xxxxxxxxxxxx
[mailto:system21-bounces@xxxxxxxxxxxx] On Behalf Of
jbendelac@xxxxxxxxxxxxxxxxx
Sent: Wednesday, October 01, 2008 1:59 PM
To: 'System 21 Users'
Subject: Re: [SYSTEM21] G/L Question

Historically ----when my company has come across this issue it is due to
a failed session -----IT
has DBU the transaction and modified the company code for the
transaction by flagging the
transaction company code with XX flagging the system not to recognize
the failed session
transaction, followed up by a manual entry.

-----Original Message-----
From: system21-bounces@xxxxxxxxxxxx
[mailto:system21-bounces@xxxxxxxxxxxx] On Behalf Of
Bill.Geissinger@xxxxxxxxxxxxxxxxx
Sent: Wednesday, October 01, 2008 1:30 PM
To: system21@xxxxxxxxxxxx
Subject: [SYSTEM21] G/L Question

One of my plants has an issue I've never seen before. They have a cash
allocation entry that didn't get posted and doesn't have a date. When
in
account inquiry, 1/GLE, and reviewing the posting details for the
account
in question for the period in question, one of the detail entries has a
date of all zeros. How can we recover from this? Is there a way we can

just cancel the entry in question. TIA for any help you can give.

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