Re: FW: Installation Problem

Sorry, did you say which os you are installing this on?
Is this error from the os or java or explorer?
If no one else is having this problem then there must be something unique to your environment that is the cause.

Are these bare-bones machines or has other software been installed before explorer? Could it be the version of Access Express that you're running?

What version of the java (jdk) are you running?

Just thinking out loud.

----- Original Message ----
From: "Kaupert, Michael" <michael.kaupert@xxxxxxxxxxxxxxxxx>
To: System 21 Users <system21@xxxxxxxxxxxx>
Sent: Thursday, January 17, 2008 8:38:06 AM
Subject: Re: [SYSTEM21] FW: Installation Problem


The firewall was off and Defender isn't installed. He is a member of
the Administrators group. Anything else I can check? Does anyone know
of someone having the same problem. Last time something like this
happened, it was Service Pack 2 that broke it. I was able to get
around
that. I'm wondering if there was a recent patch that came out that
might be interfering with JBA Explorer. Is there a way to look up the
error?

-----Original Message-----
From: system21-bounces@xxxxxxxxxxxx
[mailto:system21-bounces@xxxxxxxxxxxx] On Behalf Of Jack Welch
Sent: Thursday, January 17, 2008 8:28 AM
To: System 21 Users
Subject: Re: [SYSTEM21] FW: Installation Problem


Mike,

you might try disabling firewall and/or defender if running
or changing user to be admin of local meachine to see if security
issues.


_________________________________________________

Has anyone seen this? I now have 3 computers that are getting this
error. Is there a place anyone can direct me to find out what this
might be? Any help would be appreciated.



Thanks



Mike



From: Kaupert, Michael
Sent: Friday, January 04, 2008 11:15 AM
To: 'system21@xxxxxxxxxxxx'
Subject: Installation Problem



I'm hoping someone can point me in the right direction with this
problem. I'm installing the JBA Explorer June 1999 Edition on a

fully

updated Windows XP laptop. Actually, this has now happened twice. I
have been installing the software for years so I'm very confident

that

I'm installing it correctly. However, when I go to do the System
Configuration portion of the installation I am getting the following
error:



"Runtime error '-2147417848 (80010108)'; Automation Error"



I've had problems with Service Pack 2 before but have gotten around

it.

This is the first time I've ever had problems when Service Pack 2 has
been installed before the installation of JBA and it worked just

fine.

It seems to be hit and miss. I would like to be able to solve this
problem without having to reconfigure the whole machine.



If you have any further questions, please let me know.



Thanks in advance,



Mike Kaupert

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