Re: 6/ARE Processed but not showing on 1/ARE

Not knowing your setup. If you have a support contract, I would stick it on Answerlink.

Otherwise, one option may be to run the Rebuild Update Data Queue (15/ARUUS). It is possible that the Data Queue got corrupted and thus the transactions were not posted. Also, it is worth checking the previous jobs for the SLBACK3 to see if there are any dumps or error reports from it.

Cheers,
John

CC: system21@xxxxxxxxxxxx> From: bchambers@xxxxxxxxxx> Date: Wed, 19 Sep 2007 12:49:07 -0400> Subject: Re: [SYSTEM21] 6/ARE Processed but not showing on 1/ARE> > Thanks for the suggestion Randy.> > Unfortunately, I did end it and bring it back up, just to make sure it> wasn't that.> > > > Bob Chambers> I.S. Project Manager> Hekman Furniture> Phone: 616-452-1411 X502> Fax: 616-452-1000> bchambers@xxxxxxxxxx> www.hekman.com> > Hekman Furniture Company e-mail and attachments> are for the use of the intended recipient and> considered confidential and privileged information.> > > > > Randy Rasp > <rrasp@xxxxxxxxxx > t> To > System 21 Users > 09/19/2007 12:32 <system21@xxxxxxxxxxxx> > PM cc > bchambers@xxxxxxxxxx > Subject > Re: [SYSTEM21] 6/ARE Processed but > not showing on 1/ARE > > > > > > > > > > > It sounds like your A/R subsystem job SL_UPDATE may not be running.> > Randy Rasp> AER Manufacturing> > > ---- bchambers@xxxxxxxxxx wrote:> > =============> > I have invoices/credits that initially had a status of F (Finished/NO> Update) in 6/ARE.> I ran 15/ARU to rebuild the balance update queue and now those batches are> a status of F. But they still do not show in 1/ARE.> I noticed in the SLP15 record that there is not any Event Number and there> is not any SLP20 record at all.> > Any ideas on what should be done to fix this data?> > Bob Chambers> I.S. Project Manager> Hekman Furniture> bchambers@xxxxxxxxxx> www.hekman.com> > Hekman Furniture Company e-mail and attachments> are for the use of the intended recipient and> considered confidential and privileged information.> > _______________________________________________> This is the System 21 Users (SYSTEM21) mailing list> To post a message email: SYSTEM21@xxxxxxxxxxxx> To subscribe, unsubscribe, or change list options,> visit: http://lists.midrange.com/mailman/listinfo/system21> or email: SYSTEM21-request@xxxxxxxxxxxx> Before posting, please take a moment to review the archives> at http://archive.midrange.com/system21.> > > > > > _______________________________________________> This is the System 21 Users (SYSTEM21) mailing list> To post a message email: SYSTEM21@xxxxxxxxxxxx> To subscribe, unsubscribe, or change list options,> visit: http://lists.midrange.com/mailman/listinfo/system21> or email: SYSTEM21-request@xxxxxxxxxxxx> Before posting, please take a moment to review the archives> at http://archive.midrange.com/system21.>