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Another thing - check the contract!

We found a clause in ours which stated a minimum number of user licences 
dependant on available CPW rating - it was a nightmare trying to 
renegotiate. If you search these system21 archives on-line, you'll find 
this topic discussed previously.

Angus






"Lemon, Mike" <MLemon@xxxxxxxxxxx>
Sent by: system21-bounces@xxxxxxxxxxxx
25/08/2005 14:11
Please respond to System 21 Users

 
        To:     "'System 21 Users'" <system21@xxxxxxxxxxxx>
        cc: 
        Subject:        RE: [SYSTEM21]   System21  re-licence fee


Make sure you get the info written in stone BEFORE you actually purchase 
the
new box.

I got an estimate from my GEAC representative for planning purposes, then 
he
had the nerve to double it when I called start the process 2 months later.
Luckily, it seems like they are pulling a number out of thin air (although
they will tell you that they are giving you a deal compared to what your
original contract says they should charge you)

We paid about 10k USD to go from a 620 to an 810 last September... We 
moved
to a lower processor group too.  We have roughly 125 licenses.

You can call a company called FYX based out of the Ohio/Michigan area for 
a
third party maintenance agreement.  They offer help desk services, System 
21
consulting, etc.


-----Original Message-----
From: HD17 [mailto:hdd17@xxxxxxxxxxx] 
Sent: Thursday, August 25, 2005 8:52 AM
To: SYSTEM21@xxxxxxxxxxxx
Subject: [SYSTEM21] System21 re-licence fee


 

Hello,

 

Does anyone have any experience of a re-licence fee for system21 from Geac
when upgrading your box if so how much? Anybody also with info for 
system21
maintenance support companies apart from Geac would also be appreciated. 

 

Regards Matt.

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