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Geoff

Could you clarify - are you talking about identifying previous known
customers with an account number, or 'anyone' as per your Pizza delivery
example?

Peter Joel
Saltway Ltd

-----Original Message-----
From: system21-bounces@xxxxxxxxxxxx [mailto:system21-bounces@xxxxxxxxxxxx]
On Behalf Of geoff.boreland@xxxxxxxxxxxx
Sent: 03 March 2004 02:08
To: System 21 Users
Subject: RE: [SYSTEM21] Phone Number Processing





Michael,
      This sounds very interesting.  I work for Evolution Systems, which is
a small software house that specialises in System/21 Development and would
be very interetsed in developing a product that would enable customers to
utilise the Phone Number entry method when entering customer information.
Certainly worth looking at, as I would imagine this would be very
beneficial for many AS/400 users, not just System/21.  What do you think?
Could this be achieved?

Many thanks for your comments, I will investigate this further.

Regards
Geoff





                                                                           
             "Michael Berman"                                              
             <berman@xxxxxxxxx                                             
             et.au>                                                     To 
             Sent by:                  "System 21 Users"                   
             system21-bounces@         <system21@xxxxxxxxxxxx>             
             midrange.com                                               cc 
                                                                           
                                                                   Subject 
             02/03/04 22:01            RE: [SYSTEM21]   Phone Number       
                                       Processing                          
                                                                           
             Please respond to                                             
              System 21 Users                                              
             <system21@midrang                                             
                  e.com>                                                   
                                                                           
                                                                           




Geoff,
I noticed a CD of the Australia telephone numbers and the cover suggested
it
was a reverse white pages (Aussie term for phone book).  If you could
extract the data, you could then have it available on the AS400, or via the
CND from your PABX.

You may be able to make use of that, however, I have just done some work
with the Private Telephone Number Database for Telstra, and you may wish to
contact them directly due to the Australian Privacy Legislation.

I am led to believe that Pizza Shops and Taxi Companies make use of your
details only after they have collected them and there associated terms and
conditions to cover privacy.

Geoff, you can contact me directly if you wish.

Regards

Michael Berman

(m) 0419 324 558

-----Original Message-----
From: system21-bounces@xxxxxxxxxxxx
[mailto:system21-bounces@xxxxxxxxxxxx]On
Behalf Of geoff.boreland@xxxxxxxxxxxx
Sent: Tuesday, 2 March 2004 2:07 PM
To: System 21 Users
Subject: [SYSTEM21] Phone Number Processing




I am about to embark on developing a new customer maintenance screen and
was wondering if anyone out there knows of any software package for the
AS/400 that can retrieve an address (and DPID Number) from inputting a home
telephone number?  When dialling for Pizza's and cab's, these days you are
often just asked for your phone number and they then confirm your entire
address.   This would obviously reduce data entry and improve the quality
of the addresses entered into the system.

I am based in Australia, but would be interested to hear of any package
that you may have come across, as you never know what you can do with a
tweak here and a tweak there.

Thanks
Geoff








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