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Cris, Their not sub-assy. They're packaging materials. Just took over management of one of our plant's S21. Am trying to make heads and tails of setup here before i make changes. Maybe they had a reason for setting it up like this.... -----Original Message----- From: system21-request@xxxxxxxxxxxx [mailto:system21-request@xxxxxxxxxxxx] Sent: Friday, January 30, 2004 6:49 PM To: system21@xxxxxxxxxxxx Subject: SYSTEM21 Digest, Vol 2, Issue 21 Send SYSTEM21 mailing list submissions to system21@xxxxxxxxxxxx To subscribe or unsubscribe via the World Wide Web, visit http://lists.midrange.com/mailman/listinfo/system21 or, via email, send a message with subject or body 'help' to system21-request@xxxxxxxxxxxx You can reach the person managing the list at system21-owner@xxxxxxxxxxxx When replying, please edit your Subject line so it is more specific than "Re: Contents of SYSTEM21 digest..." Today's Topics: 1. Order Entry (Simon) 2. Re: Order Entry (amyh@xxxxxxxxxxxxxxxx) 3. RE: material policy (Chris Tringham) 4. Re: Order Entry (JonWadey@xxxxxxxxxxxxx) 5. Re: Order Entry (DAhKow@xxxxxxxxxxxxx) 6. Re: Order Entry (JonWadey@xxxxxxxxxxxxx) 7. Re: Order Entry (DAhKow@xxxxxxxxxxxxx) 8. RE: Order Entry (Steve Dodkins) ---------------------------------------------------------------------- message: 1 date: Thu, 29 Jan 2004 19:01:29 -0000 from: "Simon" <simon@xxxxxxxxxxxxxxxxxxxxxxxxxxxx> subject: [SYSTEM21] Order Entry Dear All I am having a problem when sales orders are entered, picked and despatched without a price existing for the item. When the invoice is raised (normally through EDI) it fails because there is no price. As the order has been despatched, I cannot amend it to introduce a price, so how do I correct the file? As the orders are processed by a telesales operation, they do not always know if there is no price. Any suggestions. Simon ------------------------------ message: 2 date: Thu, 29 Jan 2004 13:54:45 -0600 from: amyh@xxxxxxxxxxxxxxxx subject: Re: [SYSTEM21] Order Entry Simon, Have you tested to see if this can happen with orders that are not EDI? We haven't had this happen via EDI is why I ask, but I can offer the suggestion of how we fixed invoices that were held for pricing. If an item is not priced, but processed through to completion (confirmed dispatched), the invoice will be "held for pricing" and can not be printed. To get the invoice to print, you must get the item priced i.e. added to a price type/price list, with a start date effective on or before the date it was confirmed dispatched. Then you need to re-run the invoice print option (3/OER). I'm curious as how the order gets to the point of confirm dispatch with out being suspended, or is it suspending and someone is releasing without regard to the reason for suspend. Have you checked to see how the NP code in the description file SUSP is set up? Normally a suspended order will not allocate unless the Tax field for the SUSP code is set to 1. Also check to see if the Rate field for the NP code is set to 1. If the Rate code is set to 1, the code will not suspend the order. For example that is how we chose to set the FP (Fixed Priced Item) code. We have a 1 in the Tax field and a 1 in the Rate field. That way, when sales management authorizes a fixed price override, the order can be processed immediately, without going through the normal order release process we have for orders that are on credit hold. Does this help? Amy Harris The ROHO Group amyh@xxxxxxxxxxxxxxxx 1-800-851-3449, ext. 2013 1-618-277-0514 "Simon" <simon@xxxxxxxxxxxxxxxxxx To: "System 21 Users" <system21@xxxxxxxxxxxx> erve.co.uk> cc: Sent by: Subject: [SYSTEM21] Order Entry system21-bounces@midrange .com 01/29/2004 01:01 PM Please respond to System 21 Users Dear All I am having a problem when sales orders are entered, picked and despatched without a price existing for the item. When the invoice is raised (normally through EDI) it fails because there is no price. As the order has been despatched, I cannot amend it to introduce a price, so how do I correct the file? As the orders are processed by a telesales operation, they do not always know if there is no price. Any suggestions. Simon _______________________________________________ This is the System 21 Users (SYSTEM21) mailing list To post a message email: SYSTEM21@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/system21 or email: SYSTEM21-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/system21. This transmission contains information and/or documents from The ROHO Group Inc. The information contained therein is confidential and/or legally privileged and the property of The ROHO Group. The information and/or documents are intended only for the use of the individual or entity named on this transmission sheet. If you are not the intended recipient, any disclosure, copying, distribution or the taking of any action in reliance on the contents of this transmitted information and/or documents is prohibited. Any accompanying documents should be returned to The ROHO Group immediately. If you have received this transmission in error, please notify us by telephone immediately so that we can arrange for the return of the documents to us at no cost to you. ------------------------------ message: 3 date: Fri, 30 Jan 2004 15:51:06 +0800 from: "Chris Tringham" <ctringham@xxxxxxxxxxxxxx> subject: RE: [SYSTEM21] material policy Hi Mona, Are you saying that you are backflushing a sub-assembly item and its components are being backflushed? I have never tested how S21 handles this, but it doesn't seem to make sense to set things up in this way. Or have I misunderstood? ------------------------------ message: 4 date: Fri, 30 Jan 2004 09:13:54 +0000 from: JonWadey@xxxxxxxxxxxxx subject: Re: [SYSTEM21] Order Entry Simon, We have had this problem in the past! We price our orders at time of Order and not at time of Invoice. But if we find that an item as no price attached we get on of the buyers to put the product and price into the relevant price file(s) with a start date before the order was taken. We then have to print the invoice again. Hope this helps Jon Jon Wadey IT Manager M & S Toiletries Ltd Tel :- (+44) 1506 835600 Fax :- (+44) 1506 835609 **************************************************************************** ******** This E-mail message, including any attachments, is intended only for the person or entity to which it is addressed, and may contain confidential information. If you are not the intended recipient, any review, retransmission, disclosure, copying, modification or other use of this E-mail message or attachments is strictly forbidden. If you have received this E-mail message in error, please contact the author and delete the message and any attachments from your computer. You are also advised that the views and opinions expressed in this E-mail message and any attachments are the author's own, and may not reflect the views and opinions of M&S Toiletries Ltd. This e-mail message and any attached files have been scanned for the presence of computer viruses. **************************************************************************** ******** "Simon" <simon@xxxxxxxxxxxxxxxxxxxxxxxxxxxx> Sent by: system21-bounces@xxxxxxxxxxxx 29/01/2004 19:01 Please respond to System 21 Users To: "System 21 Users" <system21@xxxxxxxxxxxx> cc: Subject: [SYSTEM21] Order Entry Dear All I am having a problem when sales orders are entered, picked and despatched without a price existing for the item. When the invoice is raised (normally through EDI) it fails because there is no price. As the order has been despatched, I cannot amend it to introduce a price, so how do I correct the file? As the orders are processed by a telesales operation, they do not always know if there is no price. Any suggestions. Simon _______________________________________________ This is the System 21 Users (SYSTEM21) mailing list To post a message email: SYSTEM21@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/system21 or email: SYSTEM21-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/system21. ------------------------------ message: 5 date: Fri, 30 Jan 2004 13:25:48 +0400 from: DAhKow@xxxxxxxxxxxxx subject: Re: [SYSTEM21] Order Entry How do you get the invoice printed ? For the orders which were held because some of the lines had a zero price, when you re-run the invoice print option, I only got the Invoice Validation Error Report, saying that the "Invoice is held for pricing", without be able to go further, even if a proper price is put in the price file (we use advanced pricing here) with an appropriate date. ------------------------------ message: 6 date: Fri, 30 Jan 2004 09:55:58 +0000 from: JonWadey@xxxxxxxxxxxxx subject: Re: [SYSTEM21] Order Entry I don't know whether it has anything to do with the company setup or not but just incase ours is set as follows:- Pricing Option = 1 (Interactive) Order priced at = 1 (time of Order) But as previously stated all we do is place the price into the relevant price file (we also use Advanced Pricing) and just take the option to print the invoice. regards Jon Jon Wadey IT Manager M & S Toiletries Ltd Tel :- (+44) 1506 835600 Fax :- (+44) 1506 835609 **************************************************************************** ******** This E-mail message, including any attachments, is intended only for the person or entity to which it is addressed, and may contain confidential information. If you are not the intended recipient, any review, retransmission, disclosure, copying, modification or other use of this E-mail message or attachments is strictly forbidden. If you have received this E-mail message in error, please contact the author and delete the message and any attachments from your computer. You are also advised that the views and opinions expressed in this E-mail message and any attachments are the author's own, and may not reflect the views and opinions of M&S Toiletries Ltd. This e-mail message and any attached files have been scanned for the presence of computer viruses. **************************************************************************** ******** DAhKow@xxxxxxxxxxxxx Sent by: system21-bounces@xxxxxxxxxxxx 30/01/2004 09:25 Please respond to System 21 Users To: System 21 Users <system21@xxxxxxxxxxxx> cc: Subject: Re: [SYSTEM21] Order Entry How do you get the invoice printed ? For the orders which were held because some of the lines had a zero price, when you re-run the invoice print option, I only got the Invoice Validation Error Report, saying that the "Invoice is held for pricing", without be able to go further, even if a proper price is put in the price file (we use advanced pricing here) with an appropriate date. _______________________________________________ This is the System 21 Users (SYSTEM21) mailing list To post a message email: SYSTEM21@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/system21 or email: SYSTEM21-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/system21. ------------------------------ message: 7 date: Fri, 30 Jan 2004 14:12:57 +0400 from: DAhKow@xxxxxxxxxxxxx subject: Re: [SYSTEM21] Order Entry The set-up is the same here. We get zero priced-lines in our orders most of the time because users manually override (by mistake or otherwise) the price of one or more order lines during order entry . The order gets suspended and then someone releases it. Once the order is despatched, we haven't found any way to print the invoice, and send it to AR, and justs sits there as being "held for pricing" ... JonWadey@xxxxxxxxxxxxx Sent by: system21-bounces@xxxxxxxxxxxx 01/30/04 01:55 PM Please respond to System 21 Users <system21@xxxxxxxxxxxx> To System 21 Users <system21@xxxxxxxxxxxx> cc Subject Re: [SYSTEM21] Order Entry I don't know whether it has anything to do with the company setup or not but just incase ours is set as follows:- Pricing Option = 1 (Interactive) Order priced at = 1 (time of Order) But as previously stated all we do is place the price into the relevant price file (we also use Advanced Pricing) and just take the option to print the invoice. regards Jon Jon Wadey IT Manager M & S Toiletries Ltd Tel :- (+44) 1506 835600 Fax :- (+44) 1506 835609 **************************************************************************** ******** This E-mail message, including any attachments, is intended only for the person or entity to which it is addressed, and may contain confidential information. If you are not the intended recipient, any review, retransmission, disclosure, copying, modification or other use of this E-mail message or attachments is strictly forbidden. If you have received this E-mail message in error, please contact the author and delete the message and any attachments from your computer. You are also advised that the views and opinions expressed in this E-mail message and any attachments are the author's own, and may not reflect the views and opinions of M&S Toiletries Ltd. This e-mail message and any attached files have been scanned for the presence of computer viruses. **************************************************************************** ******** DAhKow@xxxxxxxxxxxxx Sent by: system21-bounces@xxxxxxxxxxxx 30/01/2004 09:25 Please respond to System 21 Users To: System 21 Users <system21@xxxxxxxxxxxx> cc: Subject: Re: [SYSTEM21] Order Entry How do you get the invoice printed ? For the orders which were held because some of the lines had a zero price, when you re-run the invoice print option, I only got the Invoice Validation Error Report, saying that the "Invoice is held for pricing", without be able to go further, even if a proper price is put in the price file (we use advanced pricing here) with an appropriate date. _______________________________________________ This is the System 21 Users (SYSTEM21) mailing list To post a message email: SYSTEM21@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/system21 or email: SYSTEM21-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/system21. _______________________________________________ This is the System 21 Users (SYSTEM21) mailing list To post a message email: SYSTEM21@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/system21 or email: SYSTEM21-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/system21. ------------------------------ message: 8 date: Fri, 30 Jan 2004 10:49:27 -0000 from: Steve Dodkins <Steve.Dodkins@xxxxxxxxxxxxxxx> subject: RE: [SYSTEM21] Order Entry You need to dfu the osld1f3/invoices file to remove the held 'H' PRTF and remove the '2' from ORDT. As always check this works for you in a test environment first. Steve -----Original Message----- From: DAhKow@xxxxxxxxxxxxx [mailto:DAhKow@xxxxxxxxxxxxx] Sent: 30 January 2004 10:13 To: System 21 Users Subject: Re: [SYSTEM21] Order Entry The set-up is the same here. We get zero priced-lines in our orders most of the time because users manually override (by mistake or otherwise) the price of one or more order lines during order entry . The order gets suspended and then someone releases it. Once the order is despatched, we haven't found any way to print the invoice, and send it to AR, and justs sits there as being "held for pricing" ... JonWadey@xxxxxxxxxxxxx Sent by: system21-bounces@xxxxxxxxxxxx 01/30/04 01:55 PM Please respond to System 21 Users <system21@xxxxxxxxxxxx> To System 21 Users <system21@xxxxxxxxxxxx> cc Subject Re: [SYSTEM21] Order Entry I don't know whether it has anything to do with the company setup or not but just incase ours is set as follows:- Pricing Option = 1 (Interactive) Order priced at = 1 (time of Order) But as previously stated all we do is place the price into the relevant price file (we also use Advanced Pricing) and just take the option to print the invoice. regards Jon Jon Wadey IT Manager M & S Toiletries Ltd Tel :- (+44) 1506 835600 Fax :- (+44) 1506 835609 **************************************************************************** ******** This E-mail message, including any attachments, is intended only for the person or entity to which it is addressed, and may contain confidential information. If you are not the intended recipient, any review, retransmission, disclosure, copying, modification or other use of this E-mail message or attachments is strictly forbidden. If you have received this E-mail message in error, please contact the author and delete the message and any attachments from your computer. You are also advised that the views and opinions expressed in this E-mail message and any attachments are the author's own, and may not reflect the views and opinions of M&S Toiletries Ltd. This e-mail message and any attached files have been scanned for the presence of computer viruses. **************************************************************************** ******** DAhKow@xxxxxxxxxxxxx Sent by: system21-bounces@xxxxxxxxxxxx 30/01/2004 09:25 Please respond to System 21 Users To: System 21 Users <system21@xxxxxxxxxxxx> cc: Subject: Re: [SYSTEM21] Order Entry How do you get the invoice printed ? For the orders which were held because some of the lines had a zero price, when you re-run the invoice print option, I only got the Invoice Validation Error Report, saying that the "Invoice is held for pricing", without be able to go further, even if a proper price is put in the price file (we use advanced pricing here) with an appropriate date. _______________________________________________ This is the System 21 Users (SYSTEM21) mailing list To post a message email: SYSTEM21@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/system21 or email: SYSTEM21-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/system21. _______________________________________________ This is the System 21 Users (SYSTEM21) mailing list To post a message email: SYSTEM21@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/system21 or email: SYSTEM21-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/system21. _______________________________________________ This is the System 21 Users (SYSTEM21) mailing list To post a message email: SYSTEM21@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/system21 or email: SYSTEM21-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/system21. ------------------------------ _______________________________________________ This is the System 21 Users (SYSTEM21) digest list To post a message email: SYSTEM21@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/system21 or email: SYSTEM21-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/system21. 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